Ester K. Email & Phone Number

Providence, Rhode Island, United States

· Greeted and welcomed members and guests as they entered the fitness center, providing a positive and friendly first impression.· Managed phone calls and emails, addressing inquiries and providing information about the center's services, programs, and membership options.· Handled cash transactions and processed payments for memberships, classes, and retail items.· Maintained cleanliness and organization at the front desk area, ensuring a neat and professional appearance.· Responded to and resolved member concerns or complaints, escalating issues to management when necessary.

Providence, Rhode Island, United States

· Monitored and maintained the cleanliness and safety of the fitness floor, ensuring equipment was in proper working condition and organized.· Provided excellent customer service by greeting members, answering inquiries, and assisting with equipment usage and exercise techniques.· Conducted regular inspections to identify potential hazards, promptly addressing any issues and ensuring a safe environment for all patrons.· Offered guidance and support to members in achieving their fitness goals, providing exercise modifications, and demonstrating proper techniques.

Providence, Rhode Island, United States

• Maintain surveillance of patrons in pool, clean pool deck, complete daily chemical checks, perform other lifeguard duties as assigned.• Teach swimming lessons to twenty-five students, ages 1-15, at all levels of experience.• Assist in training of new swim instructors.

East Greenwich, Rhode Island, United States

· Partnered with physical therapists in providing patient care and treatment according to established protocols.· Prepared treatment areas, ensuring cleanliness and availability of necessary equipment.· Monitored patients during therapy sessions, documenting their progress and reporting any changes to the supervising therapist.· Implemented therapeutic exercises and modalities as directed by the physical therapist.· Instructed patients in performing prescribed exercises and provided guidance on proper technique and form.

Providence, Rhode Island, United States

· Learned and maintained proficiency in first responder skills, such as First Aid and CPR to offer individuals in distress optimal support.· Maintained a safe swimming environment by enforcing pool rules, conducting regular inspections, and promptly responding to emergencies.· Demonstrated strong leadership skills by providing guidance and training to lifeguard staff, ensuring they followed proper protocols and maintained their certifications.· Communicated effectively with pool visitors, providing information, addressing concerns, and promoting water safety.· Successfully resolved conflicts and mediated difficult situations among lifeguards and pool visitors in a calm and professional manner.

Doctor Of Science, Physical Therapy/Therapist

Bachelor'S Degree, Biology, General