KELLY SERVICES - CRM Program Manager | Sr IT Project Manager (2024-present)- HubSpot CRM Consolidation project - CLM DocuSign Enhancements- Agile Coach and Scrum Master helping grow the Agile practice at Kelly (Azure DevOps Board optimization, Agile training including Agile best practices, relative estimating, sprint planning and Mngt, scrum ceremonies implementation, and more)- Budgeting, forecasting SALIENT INVESTMENTS - Management Consultant | Strategic Projects, Product Management (2019-2024)- Managed a $2M real estate portfolio and its product roadmap and projects (strategy, market research and positioning, pricing strategy, acquisitions, IT/AI tool pilots and implementation, design projects, government regulations and impact analysis, vendor selection, team training).- Led and trained a team of 10, ensuring high-quality results through systematized processes, in a highly competitive market EKP LLC - Management Consultant | Product Marketing Manager (2015-2019)- Established a robust ecosystem of tools, workflows, and systems for seamless customer onboarding.- Led CRM Implementation and Website Redesign projects.- Developed holistic branding and marketing strategies (web, social media, advertising, partnerships, referral programs).- Created effective sales enablement tools and systematized workflow management (including process automation) - Managed various brand and creative projectsTARGET - Agile Project Manager, EPMO Lead (2014-2015)- Led communication and reporting for the Eclipse Program (3rd largest program) to a large and diverse audience (300+, including Executive Leadership)- Worked with EPMO PMs on improving project management methods, strategically involved in areas of change management and supporting resource alignment with the Program direction- Initiated the PMO Playbook project, introduced and socialized the use of new software tools for effective project management- Owned the SharePoint restructure project (11 program sites)

Established the STEP MDM Implementation Program and led Phase I of this highly complex, critical impact, multi year, multi million dollar initiative for Target Corp. Worked closely with Business & IT stakeholders to refine the Program Roadmap, while helping the customer understand their extremely complex and interconnected systems.

- Introduced the use of Agile methodology at Patterson. Successfully delivered the 1st Agile project at Patterson (2 year eCommerce Website Redesign for Patterson CAN)- Consulted to the Business, helping develop standardized, highly efficient processes, and promote congruous solutions across all business units (Dental, Medical, Vet, as well as between the Business and IT organizations) while working with decentralized teams (within multiple USA locations, CAN, and UK) and navigating across a highly matrixed organization.- EPMO Lead, oversaw the EPMO’s Process Improvement efforts. Developed the New Project Package, Onboarding system, internal training, and more.- Established the STEP Upgrade Project - a large initiative intending to simplify and standardize the use of the STEP MDM across all business units. Instrumental in driving the STEP Strategic Leadership (SSLT) Governance Program onto the Patterson map of initiatives (member of the SSLT). Successfully navigated complex vendor partnership, SOWs, negotiations, and conflicts- Owned multiple large scale, highly complex STEP related projects. - Managed software and application upgrades, legacy migrations, and eCommerce enhancements waterfall, agile, and hybrid projects. Successfully maneuvered the challenges of a functional organization, utilizing resources shared across projects and supporting Live applications and operations.- Completed all 5 parts of the legacy migration (CGS from Tandem to PDS) project on scope and schedule, fast-tracking the initiative and promoting the undertaking of the Legacy Migration Program.- Brought the company work order (WO) closure rate to a 95% compliance with the eMagine TS project, giving Dental technicians the benefit of real-time updates for customers during on-site visits, also saving the company more than $20,000 per each eMagine thick client version update CD mailing.

Served several small to medium sized companies on matters of strategy, operations, and finance while spearheading projects with relation to expansion, financing, compliance audits, and business exit strategy.

Responsible for all accounting, financial analysis, budgeting & reporting for company management and strategic decision making. Project lead on internal projects.

- Customer Service & Success agent progressed to Technical Editing and Analyst, followed by Project Management. - Co-designed The Confirmed Fix tool, which made 1M dollars in the 1st year it was released.