Ester L. Email & Phone Number

South Jakarta, Jakarta, Id

Head Office Jakarta

As a Payroll Acquisition and Cash Management Manager Overseeing payroll sales across 2 key areas in South Jakarta, covering 16 Bank Mega branches. My responsibilities include:For Management:1. Strategizing and implementing payroll acquisition plans.2. Enhancing payroll services to attract more corporate clients.3. Coordinating with regional and branch managers to align objectives.For My Team:1. Leading and mentoring team members to achieve targets.2. Providing training on payroll products and sales techniques.3. Ensuring excellent customer service and client satisfaction.For Bank Mega Business Relations:1. Building and maintaining strong relationships with corporate clients.2. Promoting the benefits of Bank Mega's payroll services, highlighting CT Corp's ecosystem advantages.3. Facilitating cross-selling of other Bank Mega products, such as segment and wealth products.4. Frequently accompanying my team at branches for appointments, management partnership offers, and business negotiations with both new and existing companies to foster new business.By leveraging the extensive benefits of the CT Corp ecosystem, companies can offer their employees exclusive perks and financial products, enhancing overall satisfaction and loyalty. For instance, a recent successful partnership resulted in a 20% increase in payroll accounts and significantly boosted the uptake of our wealth management services among corporate employees.This holistic approach not only drives profitability for Bank Mega but also delivers substantial value to our clients and their employees.

Head Office Jakarta

As the Regional Funding and Wealth Sales Specialist Manager at Bank Mega, I oversee 19 branches & 144 customer portfolios. My role focuses on driving growth in Deposit (DPK)& Current Account Savings Account (Casa). Key responsibilities include:1. Strategic Planning: Create and implement strategies to increase DPK & Casa in alignment with bank objectives.2. Supervision and Support: Guide Branch Managers and sales teams to achieve growth targets effectively.3. Client Portfolio Management: Manage key portfolios, ensuring satisfaction & growth while strengthening major client relationships.4. Performance Analysis: Regularly review and improve branch performance for DPK and Casa./ & Training and Development: Provide training on effective strategies for acquiring and managing DPK and Casa.6. Collaboration with Sales Teams: Work closely with sales teams to enhance client interactions & optimize sales efforts.7. Customer Loyalty Initiatives: Implement initiatives to boost loyalty through personalized services.8. Sales Call Management: Offer guidance on effective techniques during sales calls.9. Reporting & Communication: Prepare detailed reports on performance and communicate results to stakeholders.10. Adaptability and Innovation: Incorporate industry trends into growth strategies.11. Client Communication: Ensure clear and effective communication with clients.12. Appointment Scheduling: Manage appointments to discuss financial goals.13. Client Education: Educate clients on products that can enhance their wealth.14. Promotion of CT Corp Benefits: Highlight exclusive benefits available through CT Corp, including special offers.15. Client Benefits: Ensure clients understand the advantages of Bank Mega’s products..16. Management Benefits: Demonstrate strategic advantages for Bank Mega’s management, including improved reputation & profitability, By focusing on these areas, I've successfully driven growth in DPK and Casa, showing the value of increasing deposits

Indonesia

As Regional Bancassurance Manager at Bank Mega in the Wealth Bancassurance division (11 Branch supervisi), I played a pivotal role in driving revenue growth and acquiring new business customers. In my first month, I increased premiums from approximately IDR 60 million per area to an average of IDR 1.5 billion, totaling IDR 2 billion per month.Key Responsibilities:- Strategic Leadership: Conducted negotiations with Mega Life partners to set shared goals and KPIs, developing effective business strategies to enhance performance.- Team Development: Trained and guided Bank Mega’s sales force in Bancassurance product sales, aligning training with performance needs for optimal results.- Performance Management: Implemented performance reviews, rewarding top performers and leading assessments to motivate teams.- Collaboration: Engaged with Area Managers, Branch Managers, and sales teams to align performance expectations and provide constructive feedback.- Customer Engagement: Conducted joint visits to key Mega First customers with Bank Mega and Mega Life teams, enhancing relationships and ensuring tailored solutions.- Operational Excellence: Implemented the Greetings Lead Generator strategy during branch visits, optimizing the customer pipeline and ensuring service efficiency.Achievements:My leadership resulted in my team becoming the national top-performing team monthly, earning trips to Korea and Spain for outstanding results. This success was driven by strategic collaboration, dedicated training, and a focus on performance excellence.Key Strengths:- Strategic negotiation and partnership management.- Expertise in team development and performance optimization.- Proven ability to drive revenue growth through innovative sales strategies.

As Senior Regional Manager at Allianz, I oversaw the Bank Partner Channel with HSBC, managing the Jakarta region, including 2 of the largest areas: West and North Jakarta. My focus was on driving business growth by aligning Allianz's insurance products with HSBC's financial goals & delivering strategic initiatives.Key Responsibilities:- Led business negotiations with HSBC, setting KPIs and business strategies to drive mutual growth.- Developed and trained bank staff to enhance product knowledge and sales effectiveness.- Coached and mentored my team to meet performance goals and improve productivity.- Recognized and rewarded both internal teams and HSBC staff for achieving top results.- Conducted weekly and monthly performance reviews to ensure continuous growth.- Built strong relationships with HSBC leadership through regular performance evaluations and feedback discussions.- Visited branches frequently to boost local teams’ effectiveness, especially in remote areas through virtual calls.- Worked closely with Lead Generators (LGs) and Relationship Managers (RMs) to optimize customer pipelines.- Participated in joint customer visits with HSBC staff to offer tailored financial solutions.- Promoted Allianz's business insurance and cross-sell opportunities to HSBC's clients.Achievements:In my first month, I increased production from an average of below IDR 1 billion to IDR 3–4 billion monthly, which led to significant revenue growth. This success was driven by my focus on customer-centric strategies, close collaboration with HSBC, and streamlined sales operations.Key Strengths:- Strategic leadership and negotiation skills.- Strong team development and coaching abilities.- Expertise in relationship management and business development.- Proven success in driving sales and revenue growth through targeted initiatives.

Area Dki Jakarta

Astra Life; A mixed Financial Networking Agency and Bansurance business,My roles and expectations were as follows;1. Discussions with team leaders, outlining company direction and goals as well as the leading strategy decisions .2. Convey my vision and the company mission as well as deliver key drivers of my strategy so together we can achieve the most as a company and as team members with a shared goal.3. Personally handle recruitment of my team and training of associates, including assisting with in the field visits and personally catered training. 4. Meet with perspective clients, often involving team visits to perspective company headquarters and negotiating insurance contracts in person with executives and HR of large companies.5. Analise data of large companies working with Astra Group International, generating leads and identifying decision makers.Immediately followed by creating a specialized presentation and offer tailored specifically individual clients. 6. Specialize select members of my team for Active FNA and Lead Generating Specialists, always closely monitoring feedback and keeping everyone in high spirits and highly motivated.

1. Conduct business negotiations with 24 Partner Bank branches in Bali & East Nusa Tenggara, determine goals and KPI to be achieved together, create and communicate Business strategies to achieve Key Performance Indicators.2 .Conduct development and training seminars for associates and extended staff from partner banks..3. Mentoring, developing and coaching the team according to their respective performance and needs 4. Show appreciation and appropriately reward the team that succeeded in achieving the highest productivityas well as Bank Partner staff 5. Routinely perform weekly performance and monthly performance reviews.6 Consistent discussions and evaluations with Partner Bank leaders regarding performance, expectations and potential feedback.7. Consistency conduct branch visits, encouraging and upskilling our strategy of Greetings Lead Generators, and virtual calling for remote area branches that can be visited 8. Discussion with LG and RM to organize priority customer pipelines and ensure efficient pipeline operations, mapping and services according to their specific needs and products 9 .Conduct joint visits to top priority and affluent customers with Bank staff and specialist financial advisors.10. Ensure business partners of Mandiri are offered business insurance and other potential suitable products.11. Conduct daily visits with the regional managers and present morning briefings to Branch Offices to show appreciation and motivate the team members; increasing referrals and achieving maximum productivity for Bank Mandiri.

1. Become a bridge between BNI Life management and Bank Partner (BNI), provide information related to Bank Partner KPI targets, convey management innovations and promote hot programs.2. Creating a strategy to be able to achieve KPI Bank Partners, conducting business negotiations with Partner Bank Leaders, determining goals to be achieved together, creating and communicating Business strategies to be able to achieve Key Performance Indicators (Bank Partners and Team).3. Mentoring, developing and coaching the team according to their respective performance and needs 4. Routinely conduct weekly performance reviews and monthly performance 5. Engage in consistent discussion and evaluations with the Partner Bank leaders regarding performance (what should be improved and what changes would like to implement).

Jawa Barat & Jakarta

1. Conduct business negotiations with the Director of Financial Services of PT Pos Indonesia (Mr. Ihwan), determine goals to be achieved together, create and communicate business strategies to achieve Key Performance Indicators and Fee Based Income (post of PT Posindo and Team).2. Conducting development, refresher and upskilling of associates for PT Pisindo staff .3. Mentoring, developing and coaching the team according to their respective performance needs. 4. Show appreciation both to the team that succeeded in achieving the best production as well as to the staff of PT Posindo and routinely performing weekly and monthly performance reviews; offering personalized feedback.5. Consistently discussing and evaluating with PT POS leaders regarding performance (what needs to be improved and what changes we should implement).6. Routinely conduct visits and offers to high volume customers, Western Union recipients, and VIP customers who often make routine deliveries with large transactions, as well as socialization and business negotiations to offer cooperation related to providing protection for employees to companies that have collaborated with PT POS, Indonesia, private governments or non benefits.

1. Provide information regarding the target of KPI to Bank Partners, convey existing marketing strategies and material, & convey Bank Partner performance expectations.2. Create a strategy to be able to achieve KPI for Bank Partners.3. Conduct business negotiations with Partner Bank Leaders, determine goals to be achieved together, create and communicate Business strategies to be able to achieve Partner Bank Partner KPI targets 4. Conducting development and refresher courses for bank Partner staff, & mentoring, developing coaching the team according to their respective performance and needs 65. Show appreciation both to the team that has achieved the best production and to Bank Partner staff who have provided the best support6. Routinely conduct weekly performance reviews and monthly performance reports including feedback for future improvement strategy.7. Engage in consistent discussion and evaluation with the Partner Bank leaders regarding performance.9. Visit Partner Bank branch offices on a regular bias, building strong repour with management in the field.10. Consistently communicate with bank staff both in person and virtual for remote area branches & visiting Partner Bank branches and discussing with bank staff and bank leaders to get quality pipelines from Emerald customers and Private customers .11. Conduct pipeline surgery and pipeline mapping according to customer portfolios to provide the right product offerings according to the customer needs .12. Routinely perform joint visits to emerald/private customers and affluent customers with Bank staff and Bancnsurance specialist teams in order to offer BNI Life insurance products .13. Promote product offerings to companies that have collaborated with partner banks in terms of payroll

Mataram Ntb- Kupang Ntt

1. Selling PT Axa Mandiri Financial Services Insurance products 2. Determine the incentive targets to be achieved every month and break down the sales targets that must be achieved every day and every hour during working hours 3. Actively refreshing products every morning during the morning briefing to all Bamk Partner staff 4. Together with Bank Mandiri staff, they make daily visits and sales to customers 5. Actively socialize and offer Axa Mandiri insurance products to companies and foundations that have collaborated with partner banks 6. Cooperating with notaries to get referrals from notaries to increase sales of insurance products 7. Dili gently contact existing customers who have opened Axa Mandiri insurance policies to maintain customers 8. Holding weekly performance contests for partner bank staff in order to increase referals and sales 9. Actively conduct discussions with Partner Bank Leaders to evaluate and create joint strategies in working on the pipeline and managing it into a free based income busines