Ester Muller Email & Phone Number

State Of São Paulo, Brazil

São Paulo, Brasil

- Recruit and grow channel partners inline with Amplitude’s values and sales strategy- Generate pipeline through network of partners by developing and executing sales programs- Review metrics and effectiveness of programs on a recurring basis- Provide tactical support, including partner onboarding, product and technology enablement- Be a liaison between LATAM region and Product/ Engineer teams in the HQ- Provide accurate sales forecast and own success metrics for partners- Coordinate cross-functional internal and external teams to navigate the sales process- Own new business, expansion and renewal process- Main achievements: recruitment and management Guzdan (Mexico), BHS Kriptos (Brazil), Aunica (Brazil), and Koro Martech (Solution Partner - Brazil); countinous increase in revenue with Minders (LATAM)

- Launch, manage and scale LATAM Sales Channels across Udemy Business- Grow strategic partnerships, drive revenue and engagement - Manage conflicts between direct sales team & partners' ecosystem- Upskill and impact brand recognition through different sales motions: channel sourced and influenced deals- Responsible for LATAM partners' pipeline input and closed win quotas

São Paulo, Brazil

- Sell Professional Services’ Consultancy and Implementation for Enterprise´s Financial Services accounts- Understand customer’s scenario and goals to position the best offer(s) in a complex portfolio- Succeed in working with partners from the ecosystem, creating win-win/ “Better Together” opportunities- Act as both a hunter and a farmer, upselling to existing customers and bringing new logos- Acquire deep knowledge level on the main “Salesforce Clouds”: Core/ Marketing/ Financial Services/ IndustriesMain achievements: Core Prof Services deal with C6 Bank; first Marketing Cloud Services sales to Banco Santander (Em Dia), Banco Inter and Rodobens.

São Paulo, São Paulo

- Manage large enterprises, developing deep penetration and strong relationships with C-Level sponsors and influencers- Execute full customer buying-cycle journeys, from planning to adoption phases- Care for transactional deals in São Paulo and the South region of Brazil in the private and public sectors- Leverage a functional partner ecosystem for corporate named accounts- Full understanding of Unified Communications market, “personas”, competitors and trendsMain achievements: Banco Itaú´s win-back (pioneer infrastructure & Unified Communications project), with upsell deals, such as services, interoperability licenses, voice and new videoconference rooms; and main video partner chosen by Nestlé Brazil.

São Paulo Area, Brazil

- Accountable for the sales and business growth of Genesys Digital and Back Office solutions in LATAM- Develop new partners and train existing ones to gain selling capabilities on the specific line of products - Orchestrate the partners’ network to increase solution sales in the region- Create pipeline and execute it, aligned with sales cycles - Maintain close relationship with the Engineering and Marketing teams, to improve business goals- Interact with product management team to improve and design new features in the digital platform- Develop new business models and opportunities to conquer new market segments

São Paulo Area, Brazil

- Identify and develop business in the Health and Education vertical, to address it with Microsoft technologies- Refine customer-centric approaches to leverage Microsoft’s platform sales, with Office 365 and Cloud solutions- Strengthen the partners’ network, to sell through them in a win-win environment of services and licenses- Work with partners to accelerate clients’ cloud consumption- Lift relationships with customers´ business decision makers from areas outside IT, to uncover strategic projects and gain sponsorship - Get deep knowledge of the customers’ specific industries Main achievements: converted Laboratórios Fleury S.A. and Diagnósticos das Américas (DASA) to full cloud scenarios; partially conversion of UnitedHealth Group and UNIMED; input new Cloud PBX services in the Education segment (i.e. Somos Educação, Kroton Educacional and FIESP); and consolidated over 100% cloud consumption on existing customers.

São Paulo Area, Brazil

- Leverage Microsoft’s Unified Communications to the cloud concept, building sales opportunities, customer awareness and success cases - Develop businesses and sales within enterprise accounts and the public-sector- Prospect specialized partners to sell and implement Lync/ Skype for Business in the Government vertical - Develop existing Microsoft’s partners’ ecosystem, to integrate cloud suites with on-premise telephony- Understand and address new market trends, competition and customer needs in-depth Main achievements: +200% of annual quota in FY’13 and FY’14; 105% of annual quota in FY´15; Business Cases of Office 365 and PBX replacement in: Advocacia Geral da União, TJSP, Caixa Econômica Federal, INFRAERO, ANS, ANAC, Ministério da Saúde, Ministério da Agricultura, Banco do Brasil, Caixa Seguradora, BRF, Editora Abril and Abril Educação. Recruitment of 3Corp as a new Gold services partner to assist and sell to the Public Sector.

São Paulo Area, Brazil

New Zealand Trade & Enterprise is the government economic development agency . Activities centered around the country's enterprise facilitation and acceleration of JVs for the benefit of Brazil and New Zealand.- Lift New Zealand’s economic performance by helping its companies to grow and compete internationally- Plan and promote businesses between New Zealand and Brazil, through the prospect, development and expansion of enterprise partnerships in the country- Grow the number and size of New Zealand’s projects and presence in the Brazilian Market- Build high level network with companies and players in sectors, in different sectors (IT, retail and Food & Beverage)- Interact with governmental entities and leadersAchievements: establishment of six New Zealand companies in Brazil through joint-ventures, partnerships and export.

São Paulo Area, Brazil

- Develop and lift the sales of Unified Communications solutions - Look after the public sector, service providers, corporate customers- Develop close relationship with vendors (mainly Cisco Systems)- Identify new sales opportunities and manage the pipeline- Develop strong relationships with customers- Maintain good levels of interaction with Account Managers and the technical and operational teams- Achieve UC solutions’ annual quotas: 2009: projected USD 14M/ achieved: USD 9M 2010: projected USD 26M/ achieved: USD 24MAchievement: UC solutions sales increase of 167%

São Paulo Area, Brazil

- Look after and manage customers from the Enterprise vertical (global, finance and utilities)- Identify sales opportunities among new and existing Cisco customers; and guarantee healthy pipelines- Intensify teamwork with the Products Team (Account Managers and System Engineers)- Strengthen alliances with partners and technology integrators- Work with Cisco partners to combine the set of actions and scope of business between them and Cisco Services, maximizing opportunities to both sides, and delivering rich projects to customers- Achieve team-shared quarterly and annual quotas (USD 3,2 Million) – team composed by three SAMsMain achievements: 110% of annual quota; BMF- Bovespa Cisco Business Case and Light Cisco Business Case.

Amsterdam Area, Netherlands

Participant from the Cisco Sales Associate Program- Be integrated with 149 Associates from Europe and Emerging Markets- Show strong performance in Negotiation and Sales trainings through rigorous assessments- Prove high level of partners’ orchestration- Demonstrate strong performance in Technology trainings through approval in technical tests and assignments- Achieve Cisco Sales Expert Certificate (CSE) and Cisco Certificate of Design and Architecture (CCDA)- Contribute to the Public Sector team in Brazil with European and Emerging Markets’ benchmarking information by distance and locally every three months.

- Help account managers with their responsibilities- Prepare customer presentations- Price and analyze logistics solutions for sales' purposes

Disney´s International College Program:- Participate from Disney´s International College Program- Guests treatments- Point of Sales - Understand Disney's marketing strategy- Work in stocks- Promote Disney´s culture to guests and employees

Masters Of Business Administration (Mba)

Bachelor Of Arts (B.A.), Business Administration

Graduated 18 of 120 students

Curso Técnico Profissionalizante, Theatre/Theater

Bachelor'S Degree, International Business

International Exchange Student