Ester Robson Email & Phone Number

Melbourne, Australia

- Contacting members of the public to conduct telephone surveys for Market and Social Research - Operating CATI systems to conduct surveys and record data

Niseko, Japan

- Supervision of up to six staff members per shift- Responsible for training all staff and for staff inductions- Achieved the successful training of multiple wait staff that had never previously worked in hospitality- Responsible for providing exemplary customer service to VIPs- Responsible for counting and balancing tills- Facilitating communication between staff and managers- Meeting with upper-management to discuss methods of improving productivity and customer satisfaction- Ordering stock and stock control- Ensuring customer satisfaction, dealing with all issues or complaints

Brisbane, Australia

- Support Business Development team in business intelligence gathering and analysis- Gather information on upcoming tenders from various international donors including AusAID- Prepare summaries of research to present to Business Development Team- Support Project Managers and Human Resources teams as required

Brisbane, Australia

Tutoring refugee families in their homes as part of a volunteer team. Providing English language support, support with homework and support with settling into life in Australia such as arranging appointments and communicating with Centrelink.

Bachelor Of Social Science, Development Economics And International Development

Bachelor Of Arts (Ba), Political Science And International Relations