As a Junior Project Manager in Education Management, I play a key role in driving the successful planning, execution, and completion of educational initiatives and projects. I collaborate with cross-functional teams, including educators, administrators, and external partners, to ensure that projects align with educational goals and timelines. My responsibilities include coordinating project tasks, tracking progress, and maintaining clear communication among stakeholders to address any issues that arise.I am actively involved in organizing project resources, managing budgets, and implementing best practices to optimize workflow and project delivery. By analyzing project data and feedback, I support the continuous improvement of educational programs and services, contributing to positive outcomes for students and educators alike.With a strong focus on collaboration and problem-solving, I help bridge the gap between strategic planning and operational execution, ensuring that educational projects are delivered efficiently and effectively.

As a Talent Acquisition Intern HQ , I supported our Talent department in sourcing and engaging a diverse pool of candidates for our hiring teams. My role involves managing the full life-cycle recruitment process, from initial job postings to ensuring a seamless candidate experience throughout the hiring journey. I take ownership of administrative and coordination tasks, ensuring that every candidate is well taken care of and that our hiring processes meet the highest quality standards.- Full-Cycle Recruitment: Manage the recruitment process for various business roles, from job posting to onboarding.- Candidate Experience: Ensure a positive and professional experience for all candidates throughout the hiring process.- Administrative Support: Coordinate interviews, assist with document requests for contract generation, and handle other administrative tasks efficiently.- Business Partnership: Serve as a knowledgeable partner to business leaders on talent acquisition matters, providing insights and support.- HR Point of Contact: Address HR-related inquiries (e.g., benefits, compensation) from candidates, ensuring they have the information they need.- Project management: Actively collaborated with our Head of Celebrations for Tech TA to enhance existing or new recruitment events and projects to find and onboard future team members more effectively.- Team Collaboration: Work closely with colleagues in a supportive environment that fosters growth, development, and collective success.

As a Customer Care Specialist at Amenitiz, my role revolves around delivering exceptional support to clients. I assist them with any inquiries, technical issues, or challenges they may face while using Amenitiz's platform or services. This involves troubleshooting technical problems, providing guidance on features and setup processes, and ensuring that clients have a positive experience. In addition to my primary responsibilities, I actively engage with every team at the office, fostering strong bonds and facilitating effective collaboration. I'm directly involved in providing feedback on our processes as an agent, contributing valuable insights to improve efficiency and effectiveness. Moreover, I've spearheaded multiple initiatives aimed at cleaning the backlog, optimizing workflow, and enhancing overall productivity.Furthermore, I've been nominated multiple times as a buddy for new team members, leveraging my experience and expertise to support their onboarding and integration into the team. Additionally, I've been an integral part of the team designated as the primary point of contact for other agents seeking guidance on resolving client issues, further demonstrating my commitment to teamwork and problem-solving.

At EF, I worked as a Student Services Coordinator for summer 2022. This role provided an invaluable opportunity to enrich my CV with hands-on experience in an international company.In this capacity, I collaborated closely with the summer management team to ensure an exceptional experience for all students. Acting as the welcoming face of the school and its social hubs, my days were diverse, filled with high-energy moments of student engagement and quieter periods focused on administration and organization.Additionally, I took the lead in reviewing all weekly feedback forms, utilizing my strong communication skills to address any concerns and implement effective solutions. This proactive approach, combined with my dedication to fostering a positive atmosphere, played a pivotal role in the program's success.The role demanded outstanding communication and interpersonal skills, a commitment to customer service excellence, the ability to remain composed under pressure, and a proactive attitude towards problem-solving and team collaboration. Proficiency in English, French and Italian meant a lot in terms of communication.