Estera Lunca Email & Phone Number

Training Coordination:Oversee the scheduling and coordination of all ground crew training courses (both practical and theoretical). Collaborate with training instructors to plan and execute training schedules effectively. • Rostering and Data Updates:Manage the rostering of training sessions and ensure timely updates for new members joining the team. • Onboarding Support:Assist with the onboarding process for new joiners, ensuring all required paperwork is completed and ready for Airport ID applications. • Background Checks and Compliance:Conduct background checks on applicants for Airport IDs and assist in maintaining internal controls and documentation compliance. • Data Management:Ensure accurate input, maintenance, and retention of data for all new joiners and existing staff, adhering to confidentiality and organizational policies. • Reporting:Compile and distribute daily, weekly, and monthly reports for the Ground Operations department, providing accurate and timely insights.

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

•Assisting with the on boarding process of new joiners ensuring paperwork is in order to apply for an Airport ID•Conduct background checks on applications for IDs•Assist with internal controls and procedures, including documentation•Ensures accurate input and retention of data for all new joiners and current staff•Responsible for compiling various daily/weekly/monthly reports for the Ground operations department.Requirements• Preparation and typing of documents, letters and general day to day correspondence to support a busy department.. Answering/directing of calls and assisting in ensuring all enquiries are actioned in a timely manner

Dublin, County Dublin, Ireland

Accountabilities/ responsibilities• Preparation and typing of documents, letters and general day to day correspondence to support a busy department.. Answering/directing of calls and assisting in ensuring all enquiries are actioned in a timely manner•Responsibility for coordinating all ground crew training courses.(practice/ theory ) Working with training instructors and scheduling training courses.•Rostering & updating new members •Assisting with the on boarding process of new joiners ensuring paperwork is in order to apply for an Airport ID•Conduct background checks on applications for IDsAssist with internal controls and procedures, including documentation•Ensures accurate input and retention of data for all new joiners and current staff•Responsible for compiling various daily/weekly/monthly reports for the Ground operations department.

Dublin, County Dublin, Ireland

To ensure that a high level of customer service is provided to all passengers and airlines.•To ensure compliance with all DFT regulations for check-in and boarding procedures.•To ensure compliance at all times with Airline, Company and Departmental policies and procedures.•Ensure all excess baggage and applicable fees are collected without exception; complying with Airlines Policies and Procedures.•To be competent on all GPA airlines and their respective check-in and boarding procedures to a high standard.•To ensure sufficient stationery is completed for each flight.•To be fully competent on all manual/automated check-in processes.•To seek methods of improving services and performance of department withsubmission of proposals to the Supervisor.•Assist with PRM passengers.•Report any accidents/incidents to the shift supervisor.•Assist passengers at self service kiosks.•To comply with Company and Departmental Uniform regulations.•To be available to assist with any customer requirements.•To be fully competent on the specific skills required for a Check-in Agent.

Dublin, County Dublin, Ireland

Accountabilities / Responsibilities: •Greet customers•Communicate with customers and ensure they have information about their flights•Assist customers with reservations and boarding passesResolve disservice situations (e.g., determine alternate flight options for delayed, cancelled or missed flights, change/rebook a reservations)

Dublin, County Dublin, Ireland

Accountabilities / Responsibilities: •Greet customers•Communicate with customers and ensure they have information about their flights•Assist customers with reservations and boarding passesResolve disservice situations (e.g., determine alternate flight options for delayed, cancelled or missed flights, change/rebook a reservations)

Travel And Tourism, Travel And Tourism

Leaving Cert

Travel And Tourism, Aviation