Lita Davis Email & Phone Number

* Remotely manages, plans, coordinates, and directs human resource department administrative functions including employee management, benefits, leave, time and attendance, and multi-state payroll administration, employee compensation negotiations, talent acquisition and recruitment, and investigation of background checks and identity verification processes (I-9, E-Verify, etc.)* Responsible for oversight and compliance of policies and procedures in accordance with federal and state laws, partners' contract requirements, record-keeping, file maintenance, HRIS and payroll data entry.* Ensures effective and efficient support of remote employees, the delivery of global project work, and region-specific process improvements.* Designs and supports all stages of the employee lifecycle processes including delivery of employee hiring and terminations, onboarding/offboarding, facilitating recurring multi-state training, performance development, organizational change, and conduct issues. Works to resolve employee queries, and partners with managers to understand team needs and to resolve labor law issues.* Reviews and conducts audits of payroll, time and attendance, benefits, and other HR programs, creates and enforces policies and procedures, and makes necessary changes to improve efficiency and scalability.* Manages the full benefits open enrollment process including engagement with insurance brokers, insurance carriers, and payroll service providers. Handles selection of benefits plan offerings, employee enrollments, etc.* Reports directly to the CEO and Board Chairman and works closely with executive management and employees to improve business processes, work relationships, build morale, and increase productivity and retention.* Prepares all written and verbal company communications, memorandums, and correspondences.* Performs other department related duties as necessary or assigned.

• Managed compliance tracking for mandatory and optional training, certifications, and work assessments.• Led recruitment efforts, including interviewing, and hiring, in collaboration with departmental managers.• Conducted background checks and employee eligibility verifications.• Implemented programs for new hire orientation, employee recognition, and performance evaluations.• Administered HR programs, including compensation, benefits, leave, disciplinary matters, and employee development.• Addressed employment-related inquiries and escalated complex issues as needed.• Participated in disciplinary meetings, terminations, and investigations.• Ensured compliance with employment laws and recommended best practices.• Stayed updated on HR trends, regulatory changes, and technologies.• Provided main support to the VP of Corporate Operations and handled additional duties as assigned.

Charlotte, North Carolina Area

* Lead new customers through implementations - the design, build, testing and implementation of their SaaS software solution, with a primary focus on HR and payroll business processes.* Ensured the customer's employee data, payroll, and HR business processes are configured accurately. * Created and managed project plans and teams to ensure project deliverables and customer launch dates were met.* Partnered with other Infinisource teams to ensure all customer needs were delivered through an integrated implementation approach. * Monitored the implementation process for potential issues and escalated issues as needed to ensure the customer's needs were met and the implementation process schedule was maintained. * Prepared customers for post-implementation self-sufficiency by delivering iSolved system training as part of the Implementation process. * Contributed to the evolution and improvement of the Payroll Implementation process by providing feedback and sharing ideas that increased customer satisfaction, drove efficiency or enhanced our technical capability. * Built solution, customer and industry knowledge by leveraging the appropriate internal and external resources.

Greater Detroit Area

• Facilitated multi-state new hire onboarding, including background checks, drug screenings, E-Verify and I-9 verification.• Managed employee data entry, updates, and processing in HR and payroll systems.• Determined benefit levels, assisted with annual benefits enrollment, and oversaw all benefits programs.• Coordinated with benefit carriers and conducted monthly audits.• Managed FMLA program, including legal research and policy establishment.• Researched laws to revise company policies and coordinated with senior management on updates.• Administered multi-state payroll for 140+ employees, ensuring compliance, processing audits, and resolving discrepancies.• Knowledgeable in payroll tax compliance, deductions, and taxable benefits.

Greater Detroit Area

• Screened, interviewed, and processed documentation for new hires.• Conducted and tracked new hire orientation and training.• Managed records management and employee personnel files and submitted administrative paperwork.• Served as payroll manager for 90+ employees, launching and managing an electronic timekeeping system.• Verified, corrected, and approved payroll for processing and customer billing.• Analyzed payroll reports, resolved payroll issues, and addressed customer concerns.

Greater Detroit Area

• Directed and recruited for a multi-billion dollar direct sales company.• Managed and mentored over 50 consultants, guiding them up the career path.• Provided technical training on entrepreneurship to Independent Beauty Consultants.• Organized and led weekly success meetings, company promotions, and beauty events.• Boosted morale through recognition of weekly accomplishments.• Planned and organized domestic travel for events and training sessions.• Facilitated team conference calls, consultant trainings, and studio events.• Set individual and team goals through regular assessments.• Empowered women with an "I Can" attitude, building confidence and belief.• Managed product inventory and taught inventory management to consultants.• Demonstrated skincare techniques and recommended products to clients based on their needs.• Promoted new products and informed consultants and clients about product availability.

Greater Detroit Area

• Managed payroll and time attendance for 500+ employees using Kronos and Workforce Central payroll system.• Reviewed, verified, and corrected payroll entries, including various leave types.• Maintained official payroll records and weekly reports.• Researched and resolved complex payroll issues, assisting employees and senior management.• Compiled and reconciled exceptions and corrections reports.• Provided guidance on payroll regulations and procedures, and trained staff on timecard protocols.• Certified timecards, conducted audits, and processed garnishments.• Served as the point-of-contact for TSA's HR Access service provider for payroll issue resolution.

Greater Detroit Area

* Executive Assistant to Head Government Administrative Officer at Detroit Metro Airport * Coordinated, scheduled and managed conference calls, calendar of events, meetings, etc.* Tracked, maintained and processed expense report records for government travel/credit cards* Initiated and assisted TSA personnel in the processing of Family Medical Leave requests (FMLA) * Created the FMLA approval letters and sent email notifications to appropriate staff * Maintained and updated the local databases, i.e., medical leave, light duty, limited duty, workers compensation, LWOP, Advanced Leave, and FMLA approvals, FMLA dates of usage, and etc. * Collaborated in policies and procedures regarding Federal Employee Health benefits (FEHB), Federal Employee Group Life Insurance (FEGLI), and Thrift Savings Plan (TSP) * Coordinated, administered, and assisted with the Workers Compensation Program set forth under the Federal Employee Compensation Act (FECA) * Purged and maintained storage of all official files: active and inactive personnel, medical, Workers’ Comp, benefits, disciplinary, promotions, etc.* Tracked, maintained and processed expense report records for government travel/credit cards* Corresponded with and informed senior management of upcoming events and updated policies* Served as Notary Public; analyzed, approved and notarized documents for legal purposes* Director of Management Control Objective Plan (MCOP)* Enrollment Official for U.S. Department of Homeland Security Personal Identity Verification Card (DHS PIV Card) verified PIV applicants’ identity and security clearance, captured biometrics, collected photo and fingerprints, activated and issued federal credentials to all federal government agencies, i.e., U.S. Customs and Border Patrol, Immigrations* Scheduled candidate interviews and prepared interview packets for panel

Greater Detroit Area

* Site Coordinator and facilitator of the New Hire Orientation Program * Facilitated training for Training Instructors on classroom instructions and database management * Managed the Online Learning Center database to ensure proper workforce training accomplishment * Facilitated recurring and remedial training instruction for 600+ TSA employees * Coordinated and prepared weekly training schedules * Restructured and maintained a well-organized training personnel filing system * Communicated and corresponded with management concerning employees training needs* Scheduled weekly training assessments for workforce

Greater Detroit Area

* Operated various screening equipment and technology to identify dangerous objects in baggage, cargo and on passengers, and prevented those objects from being transported onto aircraft* Performed physical and property searches and screening, to include physical interaction with public * Controlled terminal entry and exit points, and gave directions and responded to public inquiries* Engaged in continuous development of critical thinking skills, necessary to mitigate actual and potential security threats, by identifying, evaluating, and applying appropriate situational options and approaches* Retained and implemented knowledge of all applicable Standard Operating Procedures, demonstrated responsible and dependable behavior, and readily changed and adapted to new information or unexpected obstacles* Maintained focus and awareness while working in a stressful environment which included noise from alarms, machinery and people, crowd distractions, time pressure, and disruptive and angry passengers, in order to preserve the professional ability to identify and locate potentially life threatening or mass destruction devices, and made effective decisions in both crisis and routine situations

Bachelor'S Degree, Fine Performing Arts And Communication

Computer Technology, 4.0