Emily Stewart Email & Phone Number

London, Ontario, Canada

Book union and non union PSWs to unfilled client visits, ensuring staff are matched according to client needs and preferences Collaborate with colleagues and field staff by email and regular meetings to ensure continuity of client care and to monitor staffing trendsMake and recieve phone calls from clients, staff, and providers regarding client care..

London, Canada Area

Verify, count, and check for errors all incoming home oxygen program applications. Distribute the checked applications to the billing department within 1-2 daysCollaborate and communicate with billing department to ensure applications are sent to the Ministry of Health within a deadline of 1 week Contact by phone and email customer service representatives.

London, Canada Area

Scheduled and filled home care visits in Procura for high needs, medically fragile members of the community with Personal Support Workers and Registered NursesCollected staff leave of absence/Return to Work information on behalf of HR and Occupational HealthEstablished and maintained a protocol for No Call, No Show when a client is not present and can’t be.

London, Canada Area

Retrieved new life insurance applications, entered them into a secure database using a suite of toolsTracked work and errors in a detailed spreadsheet to record accuracy and productivity in order to improve future performance. Resulted in an error reduction of roughly 15% overall.Participated in weekly team meetings and bi-weekly webinars to keep abreast.

Monitored and forecasted staffing and service levels for Telehealth Ontario in a monthly, daily, hourly time frame to ensure service levels were met according to contractual guidelines and requirements, thus avoiding a penalty of $1M for missed service levelsUtilized IEX scheduling software to add, adjust, authorize and approve shift trades and track.

Received physician orders by fax, performed computerized order entry using the Cerner systemVerified orders for accuracy and completion, checked the work of other technicians according to standardized procedures established by the pharmacy departmentPrepared medications for patient binsDelivered medications in bins to patient care units by 4pm each day so.

London, Canada Area

Packaged medications for delivery to nursing and retirement homesArranged delivery drivers to take medications to nursing homes, compiled driver’s logs and mileage receipts for the store manager to reimburse the drivers at month’s end.Filed and retrieved prescriptions and invoices. Arranged for destruction of files that were over 7 years oldParticipated in.

Bachelor Of Arts - Sociology, Health Science

Activities and Societies: Western Society of Mature Students - member, new student mentor (2022-2023 school year)I am a part time student.

Associate’S Degree, Pharmacy Technician/Assistant, 3.8 Gpa

Pharmacy Technician