Esther A. Email & Phone Number

Atlanta, Georgia, United States

Washington, D.C.

* Providing daily support needs for 75+ new and existing personal accounts.* Troubleshooting software issues affecting all Vagabond’s members and their daily operations.* Creating strategies for large accounts to increase revenue using Vagabond’s technology services.* Travelling to personal account sites to help accounts for technology implementation.* Overseeing Vagabond’s product database for viv (Vagabond’s ecommerce app).* Creating newsletters for members with information to best grow and sustain their businesses.* Serving as sales representative to prospective Vagabond members.* Providing nutritional suggestions and advice to accounts wanting use their products appeal to healthconscious consumers.* Creating food and beverage micro-market kits for members.* Serving as general customer support to maintain proactive communication with all of Vagabond’smembers.

* Reviewed all candidate documentation for 125 Uber partners in the Philadelphia and Washington D.C. region per day- Rated top 5 performer with less and 3% error* Performed audits to provide quality assurance & ensure driver and passenger safety while on the road* Selected to assist with amending national partner documentation requirements for Uber’s regional teams around the country*Effectively communicated with Uber partners about document issues on a case-by-case basis to streamline the on-boarding process

Bethesda, Maryland

• I interned in a public health non-profit organization that provides healthcare underserved populations throughout the country. I interned in the Community Health Corps sector of the association, which recruits volunteers to assist in the operation of community health centers across the country. Some of my duties included researching, which major companies perform philanthropic work on the community level in order to see if they could potentially be grantors to NACHC. I also researched to find methods of recruitment for volunteers and members of the Community Health Corps, who are looking to further their careers in healthcare. Also, I gained some experience analyzing A133 audit reports for non-profits.

Charlottesville, Virginia Area

• I worked with Adults (4hrs/week) in areas such as English, Mathematics, and Social Studies in order for them to officially get their high school diploma. It helped me develop my social skills and also gave me the opportunity further bridge the gap between students and people outside of University of Virginia’s academic community.

Master Of Science - Ms

Education record