Esther A.

Esther A. Email and Phone Number

Product Support Team Lead
Esther A.'s Location
Atlanta, Georgia, United States, United States
About Esther A.

Esther A. is a Product Support Team Lead.

Esther A.'s Current Company Details

Product Support Team Lead
Esther A. Work Experience Details
  • Gravity Payments
    Product Support Team Lead
    Gravity Payments Nov 2022 - Apr 2024
  • Gravity Payments
    Product Support Specialist
    Gravity Payments Nov 2021 - Nov 2022
  • Calendly
    Senior Product Specialist
    Calendly Sep 2019 - Jul 2021
    Atlanta, Georgia, United States
  • Vagabond
    Account Manager & Global Product Admic
    Vagabond Apr 2017 - Sep 2019
    Washington, D.C.
    * Providing daily support needs for 75+ new and existing personal accounts.* Troubleshooting software issues affecting all Vagabond’s members and their daily operations.* Creating strategies for large accounts to increase revenue using Vagabond’s technology services.* Travelling to personal account sites to help accounts for technology implementation.* Overseeing Vagabond’s product database for viv (Vagabond’s ecommerce app).* Creating newsletters for members with information to best grow and sustain their businesses.* Serving as sales representative to prospective Vagabond members.* Providing nutritional suggestions and advice to accounts wanting use their products appeal to healthconscious consumers.* Creating food and beverage micro-market kits for members.* Serving as general customer support to maintain proactive communication with all of Vagabond’smembers.
  • Uber
    Onboarding Specialist (Contract Position)
    Uber Oct 2014 - Sep 2019
    * Reviewed all candidate documentation for 125 Uber partners in the Philadelphia and Washington D.C. region per day- Rated top 5 performer with less and 3% error* Performed audits to provide quality assurance & ensure driver and passenger safety while on the road* Selected to assist with amending national partner documentation requirements for Uber’s regional teams around the country*Effectively communicated with Uber partners about document issues on a case-by-case basis to streamline the on-boarding process
  • Nachc
    Intern
    Nachc Sep 2013 - Dec 2013
    Bethesda, Maryland
    • I interned in a public health non-profit organization that provides healthcare underserved populations throughout the country. I interned in the Community Health Corps sector of the association, which recruits volunteers to assist in the operation of community health centers across the country. Some of my duties included researching, which major companies perform philanthropic work on the community level in order to see if they could potentially be grantors to NACHC. I also researched to find methods of recruitment for volunteers and members of the Community Health Corps, who are looking to further their careers in healthcare. Also, I gained some experience analyzing A133 audit reports for non-profits.
  • University Of Virginia
    Ged Tutor (Volunteer)-Virginia Workforce Center
    University Of Virginia Jan 2013 - Apr 2013
    Charlottesville, Virginia Area
    • I worked with Adults (4hrs/week) in areas such as English, Mathematics, and Social Studies in order for them to officially get their high school diploma. It helped me develop my social skills and also gave me the opportunity further bridge the gap between students and people outside of University of Virginia’s academic community.

Esther A. Education Details

Frequently Asked Questions about Esther A.

What is Esther A.'s role at the current company?

Esther A.'s current role is Product Support Team Lead.

What schools did Esther A. attend?

Esther A. attended Maryland University Of Integrative Health, University Of Virginia.

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