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Esther Clarson Email & Phone Number
Co-Founder
at
think together
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Who is Esther Clarson? Overview
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Quick answer
Esther Clarson is listed as Co-Founder at think together, based in Surbiton, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Esther Clarson.
Esther Clarson previously worked as Head Of Customer Experience at Pa Housing and Head of Income at Paragon. Esther Clarson holds Ba (Hons) History & Politics from De Montfort University.
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Email format at think together
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think together
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Profile bio
About Esther Clarson
Skilled housing professional with over 29 years' experience in social housing. I am passionate about delivering great outcomes for customers, working with residents and colleagues to ensure the customer voice is gathered, heard and acted upon. I am positive, enthusiastic and focused. I coach and support teams to improve services and work together to deliver a great customer experience. I am excited to bring my skills and knowledge to create think together consultancy, working with organisations to connect the full potential of insight, reflection and learning to improve customer experience and services. Our model and approach can be used to deliver a wide range of outcomes and activities – creating actionable insights from organisational data, review and create service delivery models and approaches, policy and strategy work, customer engagement approach and models to crisis management. At think together we bring 50 years collective knowledge and experience of the social housing sector and understanding of regulatory and legal requirements. Professionally qualified and Chartered Members of the Chartered Institute of Housing. Our experience in senior management roles in a large, diverse housing provider has given us direct and up to date experience of the current social housing environment. We know the challenges the sector currently faces and the impact this is having on customers, colleagues, and organisations. We can deliver practical interventions on how to engage with customers, build trust and hear the whole customer's voice. We will ensure the customer voice is championed, heard, and acted upon. We collaboratively transform services which deliver excellent customer experiences and positive outcomes for residents.
Current workplace
Esther Clarson's current company
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Think Together
Website
AeroLeads page
10 roles · 31 years
Esther Clarson work experience
A career timeline built from the work history available for this profile.
Co-Founder
CurrentThink together, an exciting new consultancy that supports organisations to connect the full potential of insight, reflection and learning to improve customer experience and services. We help organisations to: Connect their customer and organisation data to create actionable insights. Understand and positively apply regulatory requirements for compliance.
Oct 2023 - Present
Head Of Customer Experience
A registered provider of social housing offering more than 23,000 homes across the Midlands, London and the South East.✓ Led the creation of a new team of 22 colleagues, with 3 direct reports.✓ Budget responsibility for £800K.✓ Identified service challenges of customer experience, complaint handling and resident engagement.✓ Fostered cooperation to change.
2019 - Jun 2023
Head Of Income
Paragon
✓ Scaled a team of 21 to focus on rent collection and supporting customers to maximise their income. ✓ Empowered the team to build a 91% positive feedback score by creating a fair income recovery. ✓ Prioritised arrears and recovery with a welfare benefits income generation of £1 million per annum.✓ Achieved net rent arrears of 2% and gross: 3.6%,✓ Analysed.
2013 - 2019
~6 yrs
Welfare Reform Project Lead
Paragon
✓ Enabled change through the delivery of a “Wise Money” campaign.✓ “Wise Money” campaign prepared residents for welfare reform.✓ Collaborated with stakeholders for a welfare reform campaign that won a national award.
2012 - 2013
~1 yr
Housing Manager (Income & Tenancy Support)
Paragon
✓ Led a newly formed team specialising in income/ tenancy support/ sheltered housing. ✓ Reduced rent arrears at one point to less than 1% by engaging with residents and tackling debt early.✓ Led team and project to achieve the accreditation of the Code of Practice for sheltered housing.
2007 - 2012
~5 yrs
Service Development Manager
2005 - 2007
~2 yrs
Housing Manager
2000 - 2005
~5 yrs
Team Leader & Housing Officer
1996 - 2000
~4 yrs
Housing Officer
1995 - 1996
~1 yr
2 education records
Esther Clarson education
Ba (Hons) History & Politics
De Montfort University
Pg Dip In Housing Studies
London South Bank University
FAQ
Frequently asked questions about Esther Clarson
Quick answers generated from the profile data available on this page.
What company does Esther Clarson work for?
Esther Clarson works for think together.
What is Esther Clarson's role at think together?
Esther Clarson is listed as Co-Founder at think together.
Where is Esther Clarson based?
Esther Clarson is based in Surbiton, England, United Kingdom while working with think together.
What companies has Esther Clarson worked for?
Esther Clarson has worked for Think Together, Pa Housing, Paragon, Elmbridge Housing Trust Limited, and Elmbridge Borough Council.
Who are Esther Clarson's colleagues at think together?
Esther Clarson's colleagues at think together include Puggioni Edgar.
How can I contact Esther Clarson?
You can use AeroLeads to view verified contact signals for Esther Clarson at think together, including work email, phone, and LinkedIn data when available.
What schools did Esther Clarson attend?
Esther Clarson holds Ba (Hons) History & Politics from De Montfort University.
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