Esther Rosenhagen-Doddema Email & Phone Number

Based on intensive experience in leading international projects to develop corporate organizations and many years of responsibility for customer service in the MedTech, Diagnostics and BioTech industries, I have a broad expertise in planning and implementing process optimizations, reorganizations, realignments as well as change management and transformation measures. This includes numerous post-merger integrations, which I bring to a successful conclusion based on sound project management skills and a solution-oriented and pragmatic approach. As a result, I support growth and other strategic development initiatives of companies. My experience as head of national sales and regional management companies, focusing on customer support and supply chain management, extends to order processing, logistics and distribution, data management and sales support. By consistently managing processes based on KPIs, I continuously identify and implement sustainable improvements in terms of efficiency and customer satisfaction. I cultivate collegial cooperation with all areas of the company, convey a positive attitude to my staff to overcome challenges and ensures constructive working atmosphere through active communication. In this way, I succeed well in developing motivated and efficient teams, which I actively support in their work and development. Leading international customer service organizations  Leading national sales and regional management companies Transformation & change, organizational development Managing post-merger integrations, including all control functions Reorganizations, realignments and restructurings KPI-based process improvement (Danaher Business System)  Order processing, logistics, ERP (Oracle, SAP), data management Project and program management, roll-out control, PMO