Esther Edwards

Esther Edwards Email and Phone Number

Senior Training Analyst/Subject Matter Expert
Esther Edwards's Location
Stafford, Texas, United States, United States
About Esther Edwards

Productive and efficient worker with 20+ years of proven administrative and leadership abilities; Skilled at dealing with multiple calls daily while solving client issues promptly and able to provide effective customer service as efficiently as possible; Well-versed in coordinating schedules, managing correspondence and organizing supplies to meet expected demands; Energetic team player with articulate and upbeat communication style.

Esther Edwards's Current Company Details

Senior Training Analyst/Subject Matter Expert
Esther Edwards Work Experience Details
  • Alight Solutions
    Health Pro Consultant
    Alight Solutions Oct 2022 - Mar 2024
    United States
    Research benefit plans and educate members on plan benefits.Evaluate new benefits programs to select cost effective providers and coverage levels.Explain benefits to plan participants over the phone to educate members on available options.Resolved discrepancies of insurance payments by collaborating with carriers.Used medical terminology knowledge to resolve complex claims issues.Make outbound calls to insurance carriers and providers to request information to resolve claim.Accepted inbound calls and provided members assistance with claims.
  • Bcforward
    Senior Training Analyst
    Bcforward Aug 2021 - Feb 2022
    Remote
    Facilitated train the trainer sessions and trained agents.Research and develop training programs.Develop and improve curriculum, evaluate training delivery, and measure results. Responsible for prepared curriculum, lectures, demonstrations and presentations.Responsible for developing online and/or mobile training programs.Supervised or directed the work of other employees in the organization.Collaborated with multiple clients to improve project across all lines of business.Assist leads and managers with nesting by answering agents questions.
  • Fort Bend Isd
    Special Education Paraprofessional
    Fort Bend Isd Dec 2014 - Aug 2021
    Sugar Land, Texas, United States
    Provided classroom instruction.Provided classroom management.Created and implemented daily lesson plans.Assigned classroom work and homework.Provided support to students with Autism and behavioral problems.​

Esther Edwards Skills

Writing Administrative Assistance Splits Supplies Insurance Hcfa Sales Copying Community Data Entry Trend Analysis Hospitality Service Medical Terminology Mentoring Medical Records Temporary Placement Liability Workers Compensation Assessment Direct Mail Management Coaching Science Calls Administrative Experience Assurance Composed Columbus Facsimile Tpx Powerpoint Accounting Linux Georgia Reaction Legal Writing System Training Seminars Real Time Overtime Vps Reports Flat Patterning Workforce Management Purchased Life Insurance Inventory Microsoft Excel Training Policy Customer Service Bookkeeping General Insurance Scheduling American Budget Constraints Commercial Insurance Call Centers Medical Coding Payroll Photocopier Letters Vantage Information Technology Centrevu C Logistics Applications Legal Liability Schedules Business Intelligence Development Studio Operations Risk Assessment Postage Meter New Hires Typing Medical Billing Avaya Technologies Sql Facilities Management Service Levels Talking Customer Experience Phoenix Calculator Professional Liability Administrative Work Insurance Claims History Lotus Notes Forms Reviews Electronics Bonus Software Claim Receptionist Duties Microsoft Word Interviews Libraries Casualty Claims Management Property And Casualty Insurance Budgets Data Maintenance Health Insurance Commercial Lines Coordinate

Esther Edwards Education Details

Frequently Asked Questions about Esther Edwards

What is Esther Edwards's role at the current company?

Esther Edwards's current role is Senior Training Analyst/Subject Matter Expert.

What is Esther Edwards's email address?

Esther Edwards's email address is je****@****uth.net

What is Esther Edwards's direct phone number?

Esther Edwards's direct phone number is +170659*****

What schools did Esther Edwards attend?

Esther Edwards attended University Of Phoenix, Affinity Nmls, The Johns Hopkins University.

What are some of Esther Edwards's interests?

Esther Edwards has interest in Social Services, Children, Leadership Skills, Economic Empowerment, Civil Rights And Social Action, Education, Training, Poverty Alleviation, Human Rights, Health.

What skills is Esther Edwards known for?

Esther Edwards has skills like Writing, Administrative Assistance, Splits, Supplies, Insurance, Hcfa, Sales, Copying, Community, Data Entry, Trend Analysis, Hospitality Service.

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