- Work closely with the CEO to keep him well informed of upcoming commitments and responsibilities, following up appropriately.- Assist the CEO with the company procedures such as organising regular team meetings, training days, team bonding activities, etc and also coordinating the development strategy for the company.- Manage ad-hoc projects, and events and often take the ideas of the CEO and manage them to fruition.- Interact and communicate with high-level corporate organisations and high-profile individuals in aprofessional manner, acting as an extension of the CEO.- Prioritise urgent matters and proactively manage any conflicts efficiently and effectively, and followthrough on projects until their successful completion, often with deadline pressures.- Help to manage communication between the CEO and the wider team, promoting teamwork andcollaboration.- Use initiative to solve problems as they arise while working on some special projects.- Handle incoming documents relating to live transactions. Liaise with and support the work of seniorcolleagues.- Gather information about our partners and clients, Research markets, industries, and funding partnersrelevant to the region and our projects.- Manage some of the CEO's personal tasks on his behalf.

- Responsible for implementing all human resource policies and processes within the business by ensuring compliance of same by all employees- Coordinates disciplinary and grievance hearings proceedings- Facilitates the induction program and ensures new hire has all work tools required- Manages staff welfare (benefits program) by liaising with service providers (e.g., HMO)- Coordinates performance and review feedback to draw up training plan based on analysis to ensure performance gaps are treated- Manages the recruitment and selection process carried out internally and through agencies by liaising with necessary parties and coordinating the process- Coordinates exit interview process.- Monitors daily staff attendance by investigating and understanding causes for staff absences.- Supervises all administrative activities for the office.- Management of industrial relations with government agencies and regulatory bodies.- Identify vendors and build the vendor list for the office.- Identify administrative policy documents needed by the company and write the documents.- Creates and maintains vendor database.- Responsible for implementing all human resource policies and processes within the business by ensuring compliance of same by all employees - Handles all HR projects and employee value propositions (EVP) - Coordinates disciplinary and grievance hearings proceedings - Facilitates the induction program and ensures new hire has all work tools required - Manages staff welfare (benefits program) by liaising with service providers (e.g., HMO) - Coordinates performance and review feedback to draw up training plan based on analysis to ensure performance gaps are treated - Manages the recruitment and selection process carried out internally and through agencies by liaising with necessary parties and coordinating the process - Coordinates exit interview process. - Monitors daily staff attendance by investigating and understanding causes for staff absences.

- Managed the daily operations of the production office, and utilized administrative (report writing, memos, minutes, and multitasking abilities to support all departments on the execution of projects.- Read Scripts, Scheduled using MMScheduling/Budgeting, Prepared Pre-Production, Production, and Post Production Schedule for 10 feature film & 8 short films.- Processed sensitive data and handle all correspondence and dictation with uncompromised integrity and confidentiality.- Maintained a highly efficient and effective filing system that helped to bring about and sustain the proper organisation and accountability for the company.- Scheduled and coordinating meetings (actual and virtual), appointments, accommodation, welfare, and travel for cast and crew members. - Initiated and maintaining CEO’s work schedule with due consultation from him. - Arranged and maintaining travel arrangement for the executive team.- Scheduled and attending executive and client meetings; taking and distributing minutes. - Sorted incoming mails and responding where appropriate.- Liaised with management and members of staff for updates on tasks. - Provided direction and coordination of all Human Resources and Administrative functions- Developed and implement corporate Human Resources strategy and programs- Set standards through bench-marking industry best practice- Facilitated the development of appropriate organisation structures with clearly defined roles, responsibilities and manpower planning requirements- Tracked staff movement, attrition and vacancies and ensure vacancies are filled within stipulated time using the most effective and cost-efficient methods and sources- Helped in the formulation and implementation of policies related to people management, develop creative programs and design concepts that meet the business objectives of the organisation and advance brand strategy- Directed and monitor the conduct of performance appraisal as per set schedules.

- Answered phone calls, and emails by responding to customer requests and providing customers with products, services, and information, adhering to the company’s policy.- Resolved customer complaints and follow up on customer inquiries not immediately solved via email or calls in a professionally and promptly. - Communicated and assisted with internal department administratively and interacted professionally with all levels of staff and maintained the highest level of confidentiality.- Trained and assisted entry-level customer service representatives by helping them improve listening skills, communication, and multitasking abilities.- Recorded details of inquiries, comments, and complaints and actions taken to solve the problem.

- Answered and directed phone calls.- Organised and scheduled appointments.- Planned meetings and take detailed minutes.- Distribute emails, correspondence memos, letters, faxes and forms.- Assisted in the preparation of regularly scheduled reports.- Developed and maintained a filing system.- Updated and maintained office policies and procedures.- Ordered office supplies and research new deals and suppliers.- Maintained contact lists.- Submitted and reconcile expense reports.- Provided general support to visitors.- Acted as the point of contact for internal and external clients.