Esther Jones Email and Phone Number
Esther Jones work email
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Esther Jones personal email
I am an experienced professional, with an extensive background in Financial Institutions, Global Custody and Investment operations. My expertise is within insurance, custody client services, collaborating across products to support clients, and taking a partnering approach building client relationships. I am committed, driven and a team player. I have managerial experience that utilizes my leadership, communications & interpersonal skills, with a proven track record to showcase matching client needs to solutions.
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Vice PresidentDeutsche Bank Feb 2023 - PresentNew York, New York, United States -
Client Service Director, Vice PresidentBny Mellon Jan 2012 - Apr 2022240 Greenwich Street, New York, Ny 10286- Manage overall service quality client satisfaction for a consistent client experience. - Meets tactical challenges and opportunities of our clients' increasingly complex and growing business models.- Participate in critical decisions about servicing and assist in developing the strategic direction for the client relationship.- Extensive Legal Compliance and Risk Assessment responsibilities including KYC reviews, fully understanding client's business profile, product and services, monitoring changes to ascertain impact of overall AML/KYC risk assessment. -
Client Service Officer, Vice PresidentBny Mellon Aug 2009 - Dec 2011New York City Metropolitan Area- Internal advocate for Custody and Accounting functions within Asset Servicing, and an external advocate for our client in the resolution of service inquiries or issues.- Responded to multiple ad hoc client issues at varying levels of complexity, and was linked in with all servicing teams to facilitate a holistic solution to client inquires.
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Client Service Manager, Vice PresidentBny Mellon Oct 2002 - Jul 2009New York City Metropolitan Area- Managed a team of eight Client Service Representatives whose responsibilities includes, global & domestic account opening, maintaining administrative custody & cash functions, responding to Client inquiries timely whilst delivering best in class service. Encourage Team members efforts by adjusting workload as necessary, cross training within the Teams to ensure client coverage is in place for quality delivery.
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Assistant Vice President, Global Services Technology Group, Custody Client ServicesDeutsche Bank Mar 2001 - Sep 2002New York, New York, United StatesProvided support for Operational & Controlling Users that develops and support back-office systems.Responded to Users request for technology enhancements, reproducing issues whenever possible on systems defects and minor enhancements. Hosted weekly conference calls and periodic videoconferences with Users, & the development team to determine severity, justification, cost benefit & priority of new users.
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Assistant Vice President, Client Service Representative, Insurance Custody DivisionBny Mellon Aug 1996 - Feb 2001New York City Metropolitan Area- Worked as a liaison between the client, Relationship Management & Operations to ensure client daily expectations are consistently met. Maintained administrative custody & cash functions, including matters of all settlements for Insurance company clients. Supervised and trained junior Client Service Representatives in all matters of settlements and custody functions.
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Senior Client Account Administrator - Mutual FundsU.S. Trust Jul 1993 - Jul 1996New York, New York, United StatesManaged the custody & settlement activities of 30 Nuveen Exchange Traded Funds. Coordinated the services of custodian Bank, fund accountants, fund administrators and transfer agent. Worked with Portfolio Managers ensuring trading activity, settlement, operational processing of all request was monitored, to ensure service quality.
Esther Jones Education Details
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Management Science
Frequently Asked Questions about Esther Jones
What company does Esther Jones work for?
Esther Jones works for Deutsche Bank
What is Esther Jones's role at the current company?
Esther Jones's current role is Vice President at Deutsche Bank.
What is Esther Jones's email address?
Esther Jones's email address is es****@****lon.com
What schools did Esther Jones attend?
Esther Jones attended Baruch College.
Who are Esther Jones's colleagues?
Esther Jones's colleagues are Garima Kumari, Veit Niemczyk, Anand Bagchi, Shatarupa Chowdhury, Nisar Alayil V, Mr Dias, Kamar Farooq.
Not the Esther Jones you were looking for?
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Esther Jones
Executive Administrative Manager, Co-Ceo Office - American Financial GroupCincinnati, Oh4yahoo.com, usbank.com, 53.com, assurexhealth.com1 +151323XXXXX
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Esther Jones
Associate Dean For Faculty Development & President Of The Phi Beta Kappa Society National SenateWorcester, Ma4gmail.com, clarku.edu, clarku.edu, clarku.edu2 +150879XXXXX
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2vaco.com, vaco.com
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