Esther Kay

Esther Kay Email and Phone Number

Senior Market Research Analyst @ LLK Tech Solutions
Malaysia
Esther Kay's Location
Malaysia, Malaysia
About Esther Kay

Experienced IT Executive with a demonstrated history of working in the IT industry. Skilled in Web Design, Technical Support, Time Management, Information Technology, and Problem Solving.

Esther Kay's Current Company Details
LLK Tech Solutions

Llk Tech Solutions

View
Senior Market Research Analyst
Malaysia
Employees:
33
Esther Kay Work Experience Details
  • Llk Tech Solutions
    Senior Market Research Analyst
    Llk Tech Solutions
    Malaysia
  • Llk Tech Solutions
    Market Research Analyst
    Llk Tech Solutions Jun 2021 - Present
  • Ipg Mediabrands Sdn Bhd
    Performance Marketing Executive
    Ipg Mediabrands Sdn Bhd Apr 2020 - Jun 2021
    Malaysia
    1. Plan, launch and monitor optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness2. Be actively involved in SEO/SEM efforts (keyword optimization etc.)3. Manage end-to-end process of campaign creation, including the setting up of ad sets, audience targeting, ad copy and bid adjustments4. Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics etc.)5. Continually review campaign performance and provide recommendations to optimize overall spend and performance.6. Identify trends and insights, keep abreast of new social media or web technologies, and digital marketing trends
  • Bright Nexus (M) Sdn Bhd
    It Admin Assistant
    Bright Nexus (M) Sdn Bhd Aug 2019 - Feb 2020
    Malaysia
    ▪Internal documentation template, forms create and control.▪ Internal support and control on IT equipment, accessories andsoftware licenses.▪ Inventory record for end user's appliances and software licenses.▪ Periodic maintenance arrangement for internal appliances.▪ Storage, handling, labelling and recording on receiving goods.▪ Getting quotation for internal IT related purchase.▪ Email, Web and Hosting management.▪ Assist internal staff with computer application questions,troubleshoot office hardware issues (printer, router and etc).▪ Setting up accounts & PCs for new users
  • Shock Media Studio
    It Executive
    Shock Media Studio Jul 2017 - Jul 2019
    Malaysia
    • Monitor, respond, and provide resolution for all issues and incident tickets, coordinate with third party level 2 or higher IT resources to resolve problems if necessary.• Respond to inquiries and requests for assistance from end customers.
• Provide web support and backend assistance to clients. (Walk customers through set up of email, cPanel, and FTP clients)
• Provide event monitoring to customer’s websites/servers, identify outages and perform restoration.• Setup, manage, and troubleshoot WordPress sites for clients.• Assist internal staff with computer application questions, troubleshoot office hardware issues (printer, router and etc).• Provide user training to internal and external staffs.• Create and maintain accounts/domains in Linux server using Web Host Manager (WHM)
  • Computacenter
    Service Desk Analyst
    Computacenter Jun 2016 - Jun 2017
    Malaysia
    • Provide 1st line support for end users support using all contact mediums relating to IT issues, queries and request.• Logs Incident Ticket into Ticketing tool and escalate unresolved tickets to necessary 2nd Line or Resolver Group according to SOP.• Maintain a high degree of customer service for all support queries and adhere to given individual KPIs and company policies.

Esther Kay Skills

Web Design Basic Network Configuration Webview

Esther Kay Education Details

Frequently Asked Questions about Esther Kay

What company does Esther Kay work for?

Esther Kay works for Llk Tech Solutions

What is Esther Kay's role at the current company?

Esther Kay's current role is Senior Market Research Analyst.

What schools did Esther Kay attend?

Esther Kay attended Multimedia University, Multimedia University.

What skills is Esther Kay known for?

Esther Kay has skills like Web Design, Basic Network Configuration, Webview.

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