Executive Assistant to Glencore Recycling in Toronto and New York

• Manage professional and personal scheduling for CEO, including agendas, mail, email, calls, travel arrangements, client management, and other company logistics• Coordinate complex scheduling and extensive calendar management, as well as management of content and flow of information to senior executives• Perform administrative and office support, such as typing, dictation, spreadsheet creation, and maintenance of filing system and contact database• Responding to information requests, preparing the necessary documentation and ensuring follow-up actions• Filing and organizing paper and electronic documents, such as emails, reports, and other administrative records• Maintain professionalism and strict confidentiality with all materials, and exercise discretion when interfacing with the business• Organize team communications and plan events, both internally and offsite

In charge of the company’s operations and Foreign Divisions management. Report directly to the CEO. Responsibilities included:- Administration• Coordinated with lawyers to prepare legal documents for company registration in Ontario and Manitoba.• Successfully set up a foreign division in Beijing and dealt with foreign affairs with Chinese and Canadian governments• Office space design and management• Successfully negotiated insurance deal with Aon and security services with Stanely• Successfully negotiated Fiber internet installation/services with Rogers and City of Toronto• Managed Company attendance to several renowned international conferences, including WWDC, MWC, and CES• Managed all company social media accounts• Coordinated company closing and liquidation- Accounting• Prepared external and internal financial reports• Analyzed company expense• Budget planning• Prepared partnership tax return, HST return• Coordinated CRA Audit• Worked with a consulting firm to claim SR/ED successfully• Managed company taxable benefits• Managed account payable, cheque payment, and foreign wire transfers- Human Resources• Took responsibility to follow up with employees to ensure their requests were addressed• Understood others’ points of view, sorted out issues promptly in a non-defensive manner• Showed flexibility and provided support to employees during critical periods• In charge of recruitment and job postings• Managed contact workers• Prepared offer letters and employment agreements• Coordinated interviews, hiring, and background checking• Successfully applied Canadian Work VISA for non-Canadian hires• Successfully negotiated deals with Sunlife for Employee Benefits• Managed employee schedules, vacations and resolved conflicts if necessary.• Accountable for payrolls, salary pay out, deduction, and employees taxable benefits• Managed Release documents and severance payment.• Hosted regular team building events

• Established, maintained, organized data and managed contracts and administrative records for real estate developers, real estate brokers, and sales directors to monitor and keep track of clients, agents, purchasers and deposit cheques as well as updated files for commissions, occupancies and closing.• Managed the Accountants Payable, cheque runs, progress draws and co-operating broker commissions for several condominium projects• Estimated costs, established, organized and maintained office systems, work policies and procedures• Provided training and supervised new co-workers• Conducted employment interviews for new colleagues, temporary and part-time staffs• Updated Sale and Marketing Team, Development and Construction Staff, Solicitors and Clients on current developments on various stages of real estate development to facilitate better communication, smooth transitions and customer services.• Produced financial, administrative, presentation and research reports, created mail merges, charts and graphs, managed massmailers, and information resources using various software for real estate developers.• Designed, customized, formatted, linked and automated programs to track specific needs for real estate developers.• Gathered and audited data to prepare for sales, marketing, financial and closing reports• Prepared and signed Agreement Purchase and sales and Tarions during launches and normal sales• Used logical arguments to negotiate changes in priorities or solve procedural issues• Assisted to Head Administrator to track the inventory and prepare sale reports• Provided font line excellent customer service to external agents and purchasers• Responds clearly to requests for information and elevating sensitive situations for others to address• Provided décor consultation service to clients for Canary project• Worked on Project: Dundas Square Garden, Yorkdale, King Blue, East United, Rosedale, Canary, Riverside Square, Whitehaus, Vida, Cosmos, Icona

• Effectively provided front-line customer service to maintain circulation in library• Assisted students with technical support to troubleshoot student’s computer issues such as connecting to the wireless network and printing• Efficiently managed the scheduling of rooms, media equipment and library material for faculty and students• Maximally ensured student access to a variety of computer based learning resources offered by the Library Learning Commons

• Effectively assisted students with resources provided by the Library Learning Commons • Flawlessly kept tracking of book circulation and maintained book shelve spaces• Efficiently provided reference to students on writing reports issues• Ensured students use proper citing techniques such as MLA and APA

• Courteously offered front line customer service • Assisted international students in Mandarin and Japanese languages• Efficiently kept office space tidy and organized

• Monitored the cashier to maintain excellent service quality • Recorded sale transactions and prepared a daily closing report• Organized promotions and special events• Tracked the store’s inventory statistics to ensure optimal stock