• Actively recruit, and interview candidates through strategically sourcing potential candidates and resumes through usage of various networking outlets (LinkedIn, campus recruiting). • Coordinate the recruiting pipeline by maintaining job postings, filtering resumes, scheduling interviews, organizing details, and performing proper follow up with candidates. • Manage placement and consistently update Intern schedules, files, and paperwork. • Maintain employee files, documents and paperwork. Ensure confidentiality and legal compliance with employee and company related information.• Process weekly payroll, update and maintain vacation tracking, and effectively communicate with employees on discrepancies. • Perform research regarding trends and policies for the development of the company.• Assist in development and compilation of corporate policies and procedures: Employee handbook, corporate culture, grievance procedure, and disciplinary action policy. • Assist with medical and health benefits including open enrollment process and FMLA.

• Strategically increased monthly sales by 27% by implementing new marketing and sales tactics and customer retention plan. • Identified and approached lead prospects through tracking and utilizing lead generation programs for the insurance team. • Was the front-line for client-agency relationships and provided customer support through the explanation of policies, analysis of insurance programs and various suggestions of additions or modifications to client policies.• Maintained the general client communication email account for potential and existing clients. • Trained new hires through the day-to-day operations of the insurance business.• Licensed agent in insurance services in property and casualty, requiring certification through the state of CA.

• Communicated and acted as a liaison between clients and the CEO and managers.• Screened high volume of phone calls, scheduled appointments and maintained calendars for CEO and managers.• Prepared and processed payroll for a client base of 60 companies, including EDD unemployment filings and correspondence, quarterly and year-end filings. • Audited employee timesheets for hours worked and accuracy. • Maintained up to date knowledge of the IRS, FTB and EDD rules and regulations. • Prepared income tax return forms for individuals and small businesses.