Implementation of professional development programs by evaluating weaknesses and providing training and development strategies to strengthen the weaker skills in my team.- Demonstrating working knowledge and expertise and getting regular consultations with experts involved in the departments when necessary.- Making clear firm decisions pertaining to the organization.- Conducting and evaluating research in matters of the organization.- Organizing and scheduling events as requested by the Director, employees, suppliers, customers, etc.- Prepare reports and presentations on behalf of the Director as requested.- Undertake projects as directed by the Director.- Management of Staff Records by maintaining all personnel files of employees.- Provide consistent motivation to my team encouraging them to attain excellence and quality in their performance. - Observing employees at work, the procedures, interaction and work flow.- Monitor employee performance by setting clear policies and procedures while on a regular basis and not just when there is a problem.

General administration and monitoring of the institute's welfare.-Front office operations -Receiving all clients and visitors to the institute - Supervising fees collection and managing receipt-book records-Coordinating all the departments and staff in the institute-Installation of software and hardware drivers in the institute.-Data security tasks including backups and data recovery.-Teaching in I.C.T fields.

Teaching (Computer networking, maintenance, programming, information systems etc.)-Repairing and troubleshooting computer hardware and software problems-Installation of software and hardware drivers-Networking computers in the institute-General monitoring and maintenance of the computer lab- Assessing and maintaining students work

Designing of customers' publications like magazines, cards, brochures etc-Dissembling, repairing and assembling of computer parts and accessories-Designing, updating and troubleshooting of websites-All data maintenance, back ups and recovery tasks-Networking and troubleshooting computer networks problems-Maintaining financial records of the business daily transactions-Controlling stock in the business -Supervising students learning I.T tasksOTHERSUnderwent a course in Community Knowledge Centre Management under/by Kenya ICT Board, Cisco, and AppleSeeds Academy.Underwent training on Entrepreneurial Business Planning by the Chase Bank, Enablis, ILO, Microsoft, Kenya ICT Board and Inoorero University. Attended a seminar on the Launch of Government Open Data Portal.