Esther Poh Email & Phone Number

Singapore

Singapore

Singapore, Singapore

- Reception duties- Office environment & equipment maintenance- Stationery, pantry supplies, IT equipment procurement & maintenance- Technical setup & support for users- System admin for Microsoft Admin, firewall, PABX, door access, CCTV, video conference & copier- Management of contracts & vendors- Office lease negotiation & point of contact for MCST- Fire warden & Safe Management Officer for company- Leave Administrator- Ad hoc PA assistance to MD and miscellaneous administrative support for colleagues

Singapore

- Conducted fact find on clients' financial situation and needs - Based on client's financial objectives/gaps, developed and proposed financial strategies to help clients attained their business/personal aspirations- Kept abreast of latest legislation from MAS, MOH and CPF to ensure compliance and integrity in all dealings with clients- Kept up with new solutions that can help clients achieve their financial goals- Assisted clients with claim matters

Singapore

- Led a 12 members team in a MNC to provide Admin support to 300+ staff, across 3 office locations- Strategized, implemented admin policies/procedures - Trained team in good customer service and creative problem solving- Planned, monitored and ensured expenses are within budget assigned- Prepared renovation tender documents, reviewed proposals submitted, negotiated with contractors, project managed to tight timelines, coordinated with different departments for office moves, fit out and refurbishments- Vendors Management to ensure service level agreements were met- Provided logistics support in Corporate Social Responsibility Events- Collaborated with IT and Finance to create a bill monitoring/cost allocation system which optimized internal workflows, auto and accurate breakdowns for shared costs, provided visibility of cost incurred by each staff/department for Management’s review- Set up E-filling for team to maintain proper and easy retrieval of records/documents, reduced physical storage space needed- Setup collaborative calendars for different stakeholders to increase efficiency, simplify communication process and established audit trials of requests raised to aid in performance evaluation- Created spreadsheets, designed pivot reports for inventory management of office assets, costs, update of status on work progress for jobs on hand- Provided user administration and technical support for PABX, IP telephony, traders turret, copiers, video conference system and pantry equipment- Purchasing Officer of Company to review, approve, report on purchases in SAP to Procurement Team and Management- Procurement Management Committee Member to evaluate tenders and select vendors to procure from- PDPA Committee Member to formulate Admin policies in compliance to PDPA act- HSE Committee Member to ensure safe working environment for all and educate staff on safe practices at work- Emergency Response Team Member to provide logistic support in case of emergencies

Singapore

- Setup and managed user accounts, workstations- Provided first level helpdesk support to users- Tracked and managed software and hardware inventory- Monitored performance, logs checking of information systems- Conducted data backups and restoration tests periodically- Managed multiple vendors to ensure business needs are met- Conducted training for office/vendors applications for staff- Formulated and maintained IT policies and related documentations- Partnered with Beijing head office e.g., setup video conferencing for meetings with HQ and regional offices, systems upgrade etc- Coordinator for office renovation- Liaison officer with building management- Administrative duties such as receptionist and guest relations officer

Similar scope to IT Administrator in PetroChina International (Singapore) Pte. Ltd.

- Conducted functionality and usability testing of software developed- Provided suggestions on how the software can be improved based on users’ feedback- Pitched to customers on how the software would aid in their line of work- Provided pre-sales and post-sales support to customers

Bachelor Of Information Technology, Data Communications

Diploma In Internet Computing, Networking, 4Th Best Final Year Student Of The Course

Gce 'A' Level

Gce 'O' Level

Psle