An integral member of the Role Recovery team planning, conducting assessments, linkage, monitoring and advocacy in the areas of housing, employment, psychosocial rehabilitation. Provide therapeutic support through case management, crisis support, intervention, individual counseling through outpatient and community based services.

Patient Advocate Consistently Ranked within top 10% for Patient RecruitmentAs a Patient Advocate I provide disease state education and resources to help patients have a productive conversation with their doctors. Additionally, organize community-based educational programs and participate in one-on-one communications with patients• Build disease state specific patient communities and educate through disease awareness by creating community advocacy event opportunities and other patient-driven initiatives• Provide patient education• Develop local Patient Advocacy opportunities by creating and/or supporting existing community networks and educational forums• Educate community stakeholders on disease awareness to support improved patient health literacy• Develop educational messages as well as support disease awareness campaigns• Organize patient and provider speaker programs• Partner (nonfinancial) with national advocacy and patient organizations• Support peer to peer disease experience exchanges among patients• Provide patient-focused education to promote behavioral change for the empowerment of patients• Foster dialogue between patient and health care provider* Territory manager

Orange County Health Department – Orlando, Florida 10/2009-11/2010Operations Management Consultant I- Coordinated the workload distribution and scheduling of eight team members to ensure adequate staffing to meet educational needs of patients and families withinHUG-ME clinic and of the community at large- Responsible for overseeing the day-to-day clinic operations and responsibilities ofeight full time employee’s (FTE’s) - Provided department and program orientation and ongoing training to over thirty department staff- Conducted performance evaluation twice a year to eight FTE’s- Oversaw that eight FTE’s comply with all programmatic goals and objectives

Orlando Regional Medical Center – Orlando, Florida 11/2007-09/2009The Howard Phillip Center – Outreach Supervisor- Community networking with other CBO’s to promote program- Provided department and program orientation/training to new staff- Conducted educational presentation on HIV/AIDS to the community at large.- Weekend/evening work at different health fairs presenting the program and services- One-on-one and group supervision to a team of eight FTE’s- Responsible for monthly reporting of two state grant funded programs- Responsible for the implementation, program deliverables and data collection of two state funded program- Monthly data input into the CAREWARE and PEMS systems

Polk County Health Department – Bartow, Florida 08/2006-11/2007First Line Supervisor- Liaison for supervision, orientation, time keeping of clinic volunteers- Responsible for the day-to-day operations/supervision of the clinic’s medical records department- Maintained provider’s daily/monthly schedule- Supervised and conducted yearly performance reviews for six FTE’s- Inventory and ordering of clinic supplies

Dimock Community Health Center – Roxbury, MA 03/1996-05/20062002-2006Department Director- Budgetary responsibilities of and 1.5 million dollars department- Responsible for the day-to-day department operations and supervision of 30+ FTE’s and seven different State, City and Federal funded programs- Human Resources responsibilities: interviewing for vacant positions, hiring, disciplinary actions, terminations, promotions, etc.- Identified and participated in the development of new HIV/AIDS funding proposals2000-2002Associate Director- Oversaw seven different City, State and Federal grants- Handled budgetary issue