Volunteer

• Develops the Proposal Plan• Possesses basic working knowledge of graphic design programs; provides template-based layout work.• Develops and edit on proposals for the company.• Provides the company with client specific proposals and finalist presentations and other sales functions to make the client sale.• Assign tasks, review work and provide direction to staff while ensuring business objectives are met within established timelines.• Installed and maintained company’s computer systems and network.• Performed upgrades and installed updates.• Completed troubleshooting and repair when computers have problems.• Router configuration and installation• Assisted office staff with computer application questions.• Recommended computer products and applications to improve productivity.• Walked office staff through step-by-step process for troubleshooting hardware issues.• Used good problem-solving skills for troubleshooting problems.• Used great customer service skills.• Network and desktop support• Sending official emails on behalf of the company and preparation of bid documents.

• Successfully installed Salto access control devices and fully understand it.• Successfully installed ZKteco access control devices and fully understand it.• Responsible for user account configuration and maintenance• Explained home automation devices to customers and showed them how it works• Conducted computer technology training with all new staff.• Assisted customers with antivirus program installations.• Used good problem-solving skills for troubleshooting problems.• Used great customer service skills.• Completed troubleshooting and repair when computers had problems.• Assisted office staff with computer application questions.• Network and desktop support• Assisted in installing home automation switches, smoke sensors and devices.• Assisted in setting up a cinema• Designed and executed global social media strategy across all platforms.• Increased social media lead generation by 50% through constant engagement resulting into organic growth.• Reduced customer support requests by 5% by engaging with customers on social media.• Create compelling images and videos that regularly had engagement on social media.• Created social content for Twitter, Instagram, and Facebook

• Plan and implement educational activities and Events.• Evaluate and document students’ progress• Allocate and grade homework, assignments and Tests.• Attend parent-teacher meetings.• Network and desktop support

• Develop and issue educational content including notes, tests, and assignments.• Supervise classes to ensure all students are learning in a safe and productive environment.• Organize supplies and resources for lectures and presentations.• Deliver personalized instruction to each student by encouraging interactive learning.• Plan and implement educational activities and events.• Ensure that the classroom is clean and orderly.• Prepare and distribute periodic progress reports and semester report cards• Attend parent-teacher meetings.• Evaluate and document students’ progress.• Allocate and grade homework, assignments, and tests.• Desktop support

• IT help desk• Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems.• Replacing faulty network hardware components when required.• Maintaining, configuring, and monitoring virus protection software• Network and desktop support