Esther Kuan Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

• Developed mutually beneficial partnerships, aligning business needs and goals to secure the commitment of the American Malaysian Chamber of Commerce and Malaysia Investments Development Authority to host/sponsor high profile conferences, and targeted key multi-national investors to attend. An example of success from this partnership is a $1bn investment from Rolls Royce to manufacturing in Malaysia. • Successfully led multiple PR campaigns in health and wellness at a Cancer hospital, most notably the breast cancer awareness programme which significantly improved breast cancer awareness including openness to discuss breast cancer, attend screening etc. • Partnered with the international event ‘Relay for Life’, signing up cancer survivors to participate to increase exposure of the hospital. • Developed key partnerships with high profile lingerie brands (e.g. Skiva , Wacoal, XIXILI ) as sponsors of the Breast Awareness Campaign, providing new bras to all participants signing up to a mammogram. • Planning and running numerous awareness talk with community leaders, local councils, corporates.• Achieved $1m annual sponsorship from corporates to fund cancer treatments for patients. • Regularly support local and national community engagements and fundraising events by hosting or participating, for example supported Australia’s Biggest Morning Tea for 5 consecutive years, Dry July Foundation, Girls Night In, Sister works, Moving Forward

Melbourne, Victoria, Australia

To provide an excellent experience for VIP guests to Crown, working with other departments including VIP services, hotels and marketing, to ensure all aspects of their visit run smoothly including hotels, member-only access to rooms, loyalty programme in line with responsible gambling. Ensure quality control and standards of rooms. Also actively supported Crown Limited in their Corporate Social Responsibility programmes.Achievements• Attended Salvation Army café on Collins Street to distribute meals to Homeless people• Partnered with Art Projects Australia to support their events and promote sales of artworks to raise vital funds to support children with disabilities to create artworks. • Sold tickets to fill a table for ‘Diamonds are a Girl’s Best Friend Gala’ sponsored by Crown, which secured $2300 to support children and families living with cancer.

Melbourne, Victoria, Australia

To maintain accurate listings to track real estate sales and support the marketing team with property sales:- Distribution of magazines and property brochures, mail merge letters and letter box drops, photography sessions and prepare marketing materials for agents. - Provide efficient and accurate administrative support including maintaining filing and IT systems, administration of contract management, scheduling meetings. - Provide first contact for all visitors or callers to the office.

Melbourne, Victoria, Australia

To provide excellent customer service to all customers visiting the branch, responding to queries and requests on a range of banking products and issues including transaction frauds, scams, mobile applications, Qantas rewards etc.- Exceeded targets for new customer accounts sign up during Covid