Develop, implement, and oversee a strategic plan for onboarding, leadership development, and skill-based training to improve the knowledge and skills of our leaders, managers, and individual contributors across the organization.Work cross-functionally to identify current and future programs and needs, as well as opportunities where training can clearly support attainment of business objectives.Identify training needs, recommending, and implementing solutions, and evaluating and measuring effectiveness.Design and develop learning plans/curriculum to improve skills across the organization using various learning modalities.Collaborate with Leaders and Global Learning Community to understand the needs related to learning and development by proactively interfacing with key stakeholders to recommend and deploy effective solutions.Conduct leadership/Global Learning Community assessments and analyses to define performance, skill and knowledge gaps and recommend training and development to drive individual and organization capability/performance improvement.Develop and implement a comprehensive communication strategy for training and development programs in partnership with Corporate Communications.Apply latest advances in technology to learning development and delivery.Establish and maintain metrics to evaluate learning impact.Identify and manage learning vendors and budget.Strategize with Talent Management, DE&I, Corporate Communications, and senior stakeholders.

Strategized DEI frameworks around Culture, Structure, Talent (CST) for all talent lifecycle and processes, to enhance: comp and leveling, career pathing, review cycles, employee relations and engagement, awareness building, and increasing belonging. Advised senior executives on DEI best practices, including communications, culture, engagement, and awareness events.Defined and executed Learning & Development programs while measuring efficacy through set OKRs.Facilitated key communication practices for effective change management; serve as a strategic partner to leadership teams.Recruited, built, and managed a diverse L&D and Sales Enablement department while keeping the team engagement scores above 9 out of 10.Owned and oversaw all onboarding and upskilling training program development and delivery. Collaborated with cross-functional senior leaders to help with Change Management and Leadership Development.Developed strategy for role specific upskilling opportunities for career growth, advancement, and foundational building. Provided learning outcomes and KPI data to cross reference as a resource for candidate profiling and OKR building.

Evolved existing early career pipelines through innovative DEI friendly sourcing and screening practices.Drove and executed on leadership development, upskilling workshops, and virtual training across multiple Citadel businesses.Operationalized and built formal development programs with high impact offerings across the various businesses at Citadel.Developed hands-on talent, training, and leadership programs.Collaborated with various disciplines of HR while enhancing its function and offerings.Owned and managed all early career programs across Citadel businesses, including DEI friendly recruiting practices, training workshops, and inclusive events.Produced and presented quarterly early career wins to C-level stakeholders.

Strategized and developed DEI accelerator curriculum for global partnership programs, generating over $6M in revenue (SoftBank, HBS). Built and facilitated over 110 workshops and events for startup founders and C-level leaders on: employee relations, org-wide diversity and inclusion best practices, culture building, talent development, and ERG methodologies. Increased eNPS from 44 to 93 across all 70+ Labs' global locations by hosting weekly DEIB webinars, workshops, and events.Defined and measured diversity data and employee sentiment to build talent strategy from ground up.Partnered with cross-functional leaders to implement more universally and culturally sound training strategies.Developed educational curricula for early to later stage startup founders and small businesses (topics include: Product-Market-Fit, Fundraising, Customer Acquisition, Financial Modeling, Data Analytics, Marketing, No Code Development, etc.).Partnered with cross-functional leaders to implement more universally and culturally sound training strategies.Piloted a first ever fully virtual accelerator program for small businesses in the U.S. with a cadenced schedule of workshops, networking events, and wellness sessions. Designed educational programs targeting needs of businesses based on their company stages and relevant interests and industries.Implemented targeted learning objectives for all workshops and build an ever-green Educational Catalog for businesses across all stages. Identified and measured KPIS for all global programs (NPS, occupancy, weekly assessments, membership tenure, attendance, qualitative interviews, office hours, AB tests).Developed, managed, and hosted all global webinars provided for members based on most relevant topics and interests. Partnered with global network of mentors and experts to deliver educational sessions based on audience needs.

Managed a team of Program Managers and use their specific content lines to weave coherent and compelling learning journeys for specific roles at WeWork.Strategized and implemented an instructional design methodology for both instructor-led content and self-paced, digital content which delivered a blended and “right-sized” experience for audiences, driving consistency and a "voice" for WeWork's programs.Oversaw the training delivery team, program leads, and outsourced vendors to develop effective and engaging training programs for current and newly-hired employees.Defined the ROI metrics for product and marketing intelligence training and utilize identified metrics for continuous improvement.Presented QBRs for sales training content in global regions.Built and managed cross-functional business relationships on a global scaled (including EMEA, LATAM, APAC markets, and global L&D, Sales, Marketing, and Product teams).Consulted senior leaders by identifying priorities and training needs while being a strategic partner and creating bespoke training solutions that scale globally.Led workshops and coaching circles on instructional design methodology (objective writing, bottom-up approach, adult learning theories, ADDIE model, UDL, persona building, etc.).

Advised business leaders on redesigning and innovating online courses based on student diversity and engagement data.Spoke as a special guest on podcasts as an expert on inclusive education, Universal Design for Learning (UDL), and assistive educational technology.Presented and lectured at Harvard Graduate School of Education as an expert on culturally sound curriculum design methods.Implemented and led UDL methodology of learning through Closed-Captioning, Chatbots, interactive videos, livestream capabilities, podcast usage, and live online course engagement.Drove innovation within existing educational programs through R&D projects by implementing Zoom, Eye Movement Tracker study, UX research and focus group sessions, and educator training.

Trained instructional designers on: Universal Design for Learning (UDL), DEI friendly curriculum, scaffolding methodology.Designed culturally universal self-paced online courses on: JavaScript, HTML, CSS, User Experience Design.

Presented at renowned national educational conferences on competency based inclusive curriculum design and educational technology integration methodology: iNacol Symposium, CoSn, NYSCATE, Uncommon Approaches to the Common Core, Innovation Powered by Technology.Designed anded facilitate Professional Development sessions for Departments of Education across the Northeast (VT, ME, NY, MA, RI, CT) and managed the Online Professional Learning Community (PLC) for educators across these state departments.Led $5M+ statewide education projects while overseeing Research Assistants and stakeholders on a national level.Trained State Department of Education leaders on assessment design, data analytics, virtual learning, and curriculum building.Developed a UDL-based curriculum for an online course for Massachusetts Department of Elementary and Secondary Education.Filmed and edited interactive videos of educators and principals for the Diagnostic Tool for School and District Effectiveness (Learning Lab Video Series) for NYSED. Created various online courses for MOODLE on various educational technology topics such as utilizing videos in the classroom and implementing iPads and Apps in a blended learning environment.Developed a website, create content, and manage all online presence for the New York State Education Department and Northeast Comprehensive Center.

Internship in affiliation with Harvard University (graduate school internship).Featured in Harvard Graduate School of Education's online course (https://www.gse.harvard.edu/ppe/program/teaching-students-ask-their-own-questions-best-practices-question-formulation-technique)Featured writer in multiple posts in RQI's platform & Emerging America: http://www.emergingamerica.org/blog/guest-post-building-student-engagement-special-education-classroom

Selected as 1 of 200 members of “Teacher Recruitment and Quality (TRQ) Select” of education graduates in NYC.Taught students with various disabilities in self-contained classroom settings: Emotional disturbance, Tourette's Syndrome, Dyslexia, Learning disabilities, ADD/ADHD, Autism, Intellectual Disability, Social disorder, etc. Created and implemented Individualized Education Plan (IEP) goals. Built an individualized, diversified, and differentiated curriculum based on NYC’s CORE Curriculum.Designed lessons plans and curriculum to scaffold and differentiate for all levels of learners.