Administrative Roles.• In charge and liaison contact person to all insurance and other suppliers.• Respondent to clients complains, compliments and inquiries.• Holding brief, in the reception in the absence of HRIO.Human Resource Roles• Prepared payroll and submitting statutory deductions on time• Handled staff management, performance and disciplinary issues.• Participated in talent identification and recruitment process.• Ensured company and employee compliance with all government regulations.• Accounted and oversaw better use of petty cash diligently.

• Composed training/induction programs for new employees.• Lead team of over 230 staff members in different departments.• Undertook staff quarterly evaluation and appraised performance ratings.• Tasked with leave management and general administration as outlined in human resources procedural manual.• Submitted payroll computation and remittance of statutory deductions monthly.• Drafted official communication correspondents

• Worked on personnel file Audit• Company policy against regal requirement audit• Examined payroll procedures and processes• Scrutinized on skills assessment procedures

• Led a team of 240 staff by conducting interviews and leading onboarding sessions.• Identified talent and recruited for all company positions.• Managed leave schedule and weekly shift rosters for drivers and call center staff.• Acted on employee disciplinary issues and reward recognition.• Executed monthly payroll preparation and remitted statutory deductions.• Acted as team leader in Quality Management System project for ISO Certification.• Developed and implemented Human Resource procedure manual, which resulted in increased company efficiency and productivity.

• Supervised daily activities of over 2,000 casuals and permanent employees.• Presented monthly organizational performance reports to senior Management.• Participated in periodic talent identification & selection of skilled workforce.• Partnered in administering performance appraisals, reviewed job descriptions & aligned remuneration reviews to collective bargaining agreements