Esther Selves Email & Phone Number

Provided leadership for all aspects of nursing education in the hospital setting. Selected by executive management in recognition of superior service for increased leadership responsibility to include nursing practice and clinical quality.Saved over $300,000 annually through implementation of multiple cost-cutting initiativesStreamlined hospital-wide and nursing-specific annual competency programs by 75% while maintaining all regulatory requirements for mandatory annual education.Decreased new employee orientation 50% by condensing and redesigning contentRedesigned centralized and unit-specific nursing orientation pathways 25%. Introduced competency-based orientation paradigm. Created tools to frequently and fully evaluate progress. Recruited more than 35 nurses into an on-site BSN Completion program, initiating a partnership with a local university, securing public visibility with a press release.

Managed educational and networking programs for over 300 member hospitals in a four state region. Organized and facilitated meetings between members to educate, network, and share best practices. Led efforts to ensure consistent compliance with industry standards.Delivered strategic planning session to assist member hospital in re-deploying six sigma program, resulting in newfound clarity and momentum.Coached individuals and groups to successfully implement clinical quality improvement initiatives.Implemented Institute for Healthcare Improvement (IHI) “100K Lives” and “5M Lives” campaigns with members, resulting in 90% of the hospitals achieving target goals.

Developed an infrastructure to smooth patient throughput, creating virtual capacity for high census periods.Implemented an electronic patient tracking, pre-admit tracking, and transport tracking system, from initial proposal through contract management and evaluation of go-live. Conservative return on investment calculation demonstrated the project would be budget neutral over 5 years, despite spending over $600,000 on the information technology. Completed root cause analysis for a sentinel event that was successfully reported to JCAHO.Built infrastructures for Medication Use and Infection Control data analysis and reporting.

Achieved Gallup employee engagement scores in the 90th percentile for 2 consecutive years.Developed and implemented a quality program for Battle Creek Health System.Identified and resolved gaps in accreditation/regulatory compliance, specifically moderate and deep sedation practice and measurement, sentinel event review and root cause analysis, failure modes effects analysis, operative/invasive procedure review.Initiated data management conventions, documentation, and cross training to improve departmental effectiveness and efficiency – introduced enhanced software and hardware to decrease man-hours needed, automated data entry where possible by producing and utilizing scanable data forms.Directed a redesign of the policy and procedure taxonomy. Developed and implemented customer service improvement strategies including weekly internal unit-based customer service dashboards.

Was selected to function as interim director in addition to other duties for 2 years.Developed an outcomes and effectiveness program in collaboration with a physician partner. This program made it possible to track patients as far out as 10 years after an event such as orthopedic surgery. Within the first 18 months of the program, capture rates on matched follow-up surveys improved from 39% to 73%. Developed and implemented a system of continuous quality planning, monitoring and reporting for the Medical Staff.Facilitated teams from diverse areas of the organization. Highlights include increasing aspirin and beta-blocker use post MI to 98%, eliminating mortality from neonatal Group C Strep sepsis, and reducing pediatric asthma 12-month readmission rates from 35% to 12%.

Ms, Nursing

Bsn, Nursing