An innovative Edtech company that combined the beauty of online and onsite advantages for education

Education Consultation for secondary programmes, specially A Level and O Level Chemistry

• Work with sales and operation team to monitor sales progress across ASEAN • Business control on commercial contracts and documentation • Monthly billing/invoicing and revenue recognition • Prepare sales forecast and follow up with account managers to drive regional sales target • Assist in business analysis & reporting to stakeholders on regular basis Achievements:• Setup CRM system and management policy to improve business control processes• Setup on-boarding… Show more • Work with sales and operation team to monitor sales progress across ASEAN • Business control on commercial contracts and documentation • Monthly billing/invoicing and revenue recognition • Prepare sales forecast and follow up with account managers to drive regional sales target • Assist in business analysis & reporting to stakeholders on regular basis Achievements:• Setup CRM system and management policy to improve business control processes• Setup on-boarding training for new Account Managers Show less

• Oversee the customer services team and drive the sales pipeline on weekly basis • Ensure the business premises is safe, hygiene and well-plan for business use • Develop business plan together with key stakeholders• Develop a customer experience journey according to market research and analysis• Cost control by manpower and resources optimization based on data analysis and business plan• Work closely with Marketing Manager and Curriculum Manager to organise marketing events… Show more • Oversee the customer services team and drive the sales pipeline on weekly basis • Ensure the business premises is safe, hygiene and well-plan for business use • Develop business plan together with key stakeholders• Develop a customer experience journey according to market research and analysis• Cost control by manpower and resources optimization based on data analysis and business plan• Work closely with Marketing Manager and Curriculum Manager to organise marketing events and activities• Report to business owners based on qualitative and quantitative analysis Achievements:• Assisted in growing the business and led the focus team to achieve the sales target.• Setup and implemented a new cloud-based CRM system.• Designed and implemented a training programme for the Customer Service team to strengthen their interpersonal skills (especially how to handle complaints). Show less

• Assist in organising annual events and exhibitions for art department• Assist in organizing overseas exhibitions in China• Private tour guide of the company art gallery and museum

• Handling office daily operation and administration • Prepare qualitative and quantitative reports to stakeholders