Estlin Usher Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

Chicago, Illinois, United States

Demonstrated proficiency in orchestrating customized contracts resulting in an annual revenue of $475k from 250+ radio station customers. Implemented a progressive fee structure to ensure sustained growth and reduce churn. Maintained an exceptional 95% client retention rate while overseeing a diverse portfolio of radio programs for 24+ clients. Led end-to-end project development, collaborating with cross-functional teams and delivering impactful data-driven reports using Nielsen Audio listenership data. Proficient in budget management, ensuring fiscal responsibility and facilitating timely collections. Proven leadership in motivating and guiding a core team for successful project delivery.

Chicago, Illinois, United States

Orchestrated the seamless transition of 250+ radio station customers to a more efficient internet-based content distribution platform. Led efforts in organizing external vendors and internal departments, resulting in an annual expense reduction of $250k. Expanded the global reach of radio programs by 20% to 250+ customers across various regions. Managed customer and client relationships, maintaining a comprehensive custom CRM system to track purchase patterns, upsell opportunities, and contact points. Ensured accurate data for marketing, reporting, and strategic decision-making.

Chicago, Illinois, United States

Successfully marketed and closed sales for a diverse portfolio of radio program products. Utilized a strategic blend of direct messaging, phone calls, video meetings, and bulk emails to secure placements and drive impactful results. Skillfully collected, edited, and assembled a quarterly catalog of upcoming programming, collaborating with external clients and production departments to ensure compelling content and generate effective marketing copy. Implemented effective onboarding approaches and provided ongoing high-touch program and technical guidance, anticipating and proactively addressing customer blockers, resolving conflicts, increasing retention, and driving upsell opportunities. Actively solicited and collected valuable feedback from customers, orchestrating collaboration across distribution, production, and finance teams to refine project and program strategies and meet evolving customer needs in both short and long-term perspectives.

Greater Chicago Area

In a dynamic role, efficiently managed logistical aspects for over 50 artists, including booking flights, arranging transportation services, and confirming hotel reservations. Served as a dedicated artist liaison, ensuring the well-being of artists and meticulously maintaining their schedules. Additionally, played a crucial role in live broadcasts throughout the park and on WFMT by assisting the sound engineer, involving tasks such as score reading and notating levels for optimal audio quality.

Hyde Park, Chicago, Il

In the role of House Manager at the University of Chicago Presents concert series, skillfully oversaw concerts and patron relations, showcasing adept on-the-spot troubleshooting and problem-solving abilities. Coordinated off-campus concert excursions from Hyde Park to downtown for student events at the Harris Theater. Implemented comprehensive marketing strategies for performances, utilizing list trades, social media, print, radio, and online advertising. Demonstrated strong communication skills by writing and editing copy for list host emails, posters, mailings, and program booklets. Managed ticketing processes, including selling advanced tickets using FileMaker Pro and efficiently handling will-call tickets for performances. Additionally, took charge of financial accounting responsibilities, ensuring accurate and timely deposit of concert and merchandise income throughout the year.

110 W. 40Th St., Suite 1503, New York, Ny 10018

Led website development efforts, meticulously populating past archives, posting news items, and crafting engaging artist biographies. Spearheaded advertising campaigns through various media channels, showcasing skills in proposing budgets, reaching out to advertising outlets, and securing bookings. Managed audition applications, demonstrating attention to detail by collecting student information, entering data into the database, and efficiently scheduling auditions.

Bachelor Of Arts (B.A.), Music Composition, Philosophy, With Honors

Activities and Societies: Orchestra, WHPK Radio, Neighborhood Schools Program

[High School], Music Theory And Composition

Activities and Societies: Vermont Youth Orchestra, Private Composition Lessons, ACT (Addison County Teens) boardmember