Carlos Estrella

Carlos Estrella Email and Phone Number

Training and Curriculum Development Consultant @ Linode
philadelphia, pennsylvania, united states
Carlos Estrella's Location
Philadelphia, Pennsylvania, United States, United States
Carlos Estrella's Contact Details

Carlos Estrella personal email

About Carlos Estrella

Significant experience in the technology sector, with successful training engagements for Hewlett Packard, Intel, PeopleSoft, Microsoft and other Fortune 500 and Enterprise Companies. Competencies and talents include:- Confidently presenting technical material to varied audiences- Handling unique classroom situations, successfully teaching students from varied backgrounds and experience levels- Rapid ramp up on new technologies and course materials- Developing quality content on time and close to budget- Successful local, regional and international engagementsSpecialties: CRM Training, Constituent Management Software Training, SFA Training, Technical Training, End-User Training, Technical Support, Minority Business Technology Assistance, Curriculum Development, Team Building, Workforce "Spirit Building", Radio Station-specific Business Training

Carlos Estrella's Current Company Details
Linode

Linode

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Training and Curriculum Development Consultant
philadelphia, pennsylvania, united states
Website:
linode.com
Employees:
220
Carlos Estrella Work Experience Details
  • Linode
    Associate Customer Support Specialist
    Linode Nov 2022 - Present
  • 35Echo, Inc.
    Senior Technical Consultant
    35Echo, Inc. Nov 2014 - Apr 2022
    Lorton, Virginia
    Technology and Business Process Consultant to Minority/Women-owned Company. Created and maintained internal hardware and software solutions for employees and management. Provided technical assistance, facilitation and support for Master Trainer and others, resulting in increased revenue and new business.
  • Computer Aid, Inc.
    Training Consultant
    Computer Aid, Inc. May 2014 - Aug 2014
    Trenton, New Jersey
    Trainer, Curriculum Developer and Quality Control Specialist for the eCourts Project (Electronic Court Document and Case Filing System for the NJ Superior Courts). Train and consult to County Prosecutors, Criminal Defense Attorneys and Judges. Heavily test and made recommendations for the eCourts software solution. Skilled in the use of the PROMIS/GAVEL Court and Jail Administration System. Skilled in the use of HP Quality Center Enterprise for QA (Quality Assurance). Also provide legal research and liaison between attorneys and technology staff for rules required within eCourts.
  • Hewlett-Packard
    Consultant, Training And Development
    Hewlett-Packard Apr 2013 - Nov 2013
    Mount Laurel, Nj
    Caseworker and Manager Trainer for the State of NJ "CASS" Project. (Software solution for the State's "welfare agencies" throughout the State.)
  • Kforce Inc.
    Training And Curriculum Development Consultant
    Kforce Inc. Apr 2010 - Jun 2011
    Training and Curriculum Development Consultant to HP, working on the NJ Motor Vehicle Commission's MATRX Project (Customer Relationship Management Solution).
  • Lockheed Martin
    Training Consultant
    Lockheed Martin Dec 2008 - May 2009
    Internet Quorum (I.Q.) Software Training Consultant for the U.S. House of Representatives. Specialize in training Congressional Staffers in Constituent Management Software and related tasks.
  • Oracle Corporation
    Senior Instructor
    Oracle Corporation Jul 2007 - Aug 2008
    Senior Instructor for the number two software company in the world. Specialize in PeopleSoft Enterprise Tools and Applications Software Training. Perform training and some consulting on the CRM, Asset Management and related applications and train internal and external users in technical and functional aspects of the Oracle/Peoplesoft Applications.
  • Tma Resouces, Inc.
    Senior Training Consultant/Acting Director Of Training
    Tma Resouces, Inc. Sep 2004 - Apr 2005
    Acting Director of Training and Senior Trainer for an Association Management/Membership Relationship Management software company in Northern Virginia. Revamped training organization and improved both scheduling and curriculum, resulting in recovery of over $250K in training revenue per quarter. Created "train-the-trainer" program and new hire orientation curriculum. Developed and edited curriculum for numerous clients including YMCA of Greater Charlotte and the International Franchise Association.
  • Intel
    Corporate Trainer
    Intel Jan 2004 - Mar 2004
    Contracted to co-develop and facilitate end-user/manager training for Peoplesoft 8 CRM (Vantive to PeopleSoft 8 Migration). Coached Intel trainers and evaluated performance prior to them teaching internal employees. Member of a 5-person team that delivered high quality training to Intel and vendor employees in the U.S. and Asia.
  • Peoplesoft, Inc.
    Instructor
    Peoplesoft, Inc. Mar 2000 - Jan 2002
    Provided high quality instruction that facilitated successful PeopleSoft and Vantive CRM Solutions. Created and taught E-Learning curriculum for the corporate Customer Relationship Management solutions line and taught both CRM and non-CRM applications in traditional classrooms and online. Principal training consultant during engagements, providing PeopleSoft's clients no-nonsense evaluations and suggestions, saving the clients money and providing repeat business for PeopleSoft.
  • New Horizons Computer Learning Centers
    Senior Instructor
    New Horizons Computer Learning Centers Sep 1996 - Nov 1999
    Principal business software instructor and e-commerce/Internet Technologies instructor for several franchise locations, including Orlando and Tampa Bay Florida, Atlanta, Georgia and Long Island, New York. Provided services from 1996 to 1998 and in 1999 for the franchise and co-developed the local organizations' websites. Prinicipal consultant to the Teamsters, several civic and other organizations and others, lecturing on the benefits of technology on behalf of New Horizons.
  • Microsoft Corporation
    Technical Support Engineer
    Microsoft Corporation Aug 1998 - Aug 1999
    Resolved customer and internal department issues within the "Premier Applications Support" section of Microsoft's Central States Region. Successfully troubleshooted all manner of technical and functional issues with the Microsoft Office Suite, specializing in Microsoft Word, Powerpoint and Internet Features of the Office Suite. Skilled trainer for the International Features and Japanese IME used with Microsoft Office. Co-authored several current TechNet solutions.

Carlos Estrella Skills

Peoplesoft Training Crm Instructor Led Training Program Management Enterprise Software Employee Training E Learning Human Resources Consulting Microsoft Office Curriculum Development Training Facilitation Customer Service Training Social Media Consulting Military Experience Team Building Talent Management Promis/gavel Hp Quality Center Legal Software Quality Assurance Customer Service Project Management Quality Center

Carlos Estrella Education Details

Frequently Asked Questions about Carlos Estrella

What company does Carlos Estrella work for?

Carlos Estrella works for Linode

What is Carlos Estrella's role at the current company?

Carlos Estrella's current role is Training and Curriculum Development Consultant.

What is Carlos Estrella's email address?

Carlos Estrella's email address is e_****@****ail.com

What schools did Carlos Estrella attend?

Carlos Estrella attended Penn State University.

What skills is Carlos Estrella known for?

Carlos Estrella has skills like Peoplesoft, Training, Crm, Instructor Led Training, Program Management, Enterprise Software, Employee Training, E Learning, Human Resources, Consulting, Microsoft Office, Curriculum Development.

Who are Carlos Estrella's colleagues?

Carlos Estrella's colleagues are Lino Geronimo Cueva Manchego, Brenda Hogan, Adam Overa, Jacob Riddle, Geoffrey Epstein, Jane Parker, Ademilson Scheidt.

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