To provide support to corporations and franchise owners with the requirements and standards of their prospective business. Assisting in developing new concepts or revamping existing ones with the growth initiatives. Improving store sales and profitability, including analysis of financial information, product mix and pricing.

Managed 20 stores in three countries, including Venezuela, Trinidad and St Lucia. Responsible for providing operational, financial, marketing and training feedback to Franchisees and Team members. Review and approved new sites. Developed a highly trained team to oversee the store operations. Assisted Master franchisee in the implementation of their National Trainig Program.

As a Business development Director, I was responsible for the overall management of all strategic and operational Marketing and Customer Relationship activities, in order to improve the market position of the organization and helping it in every way to attain the desired financial growth. Planning the long term goals for the company and ensuring that they are executed in the due course of time. Also, building key customer relationships for in the long run it helps the organization to maintain a… Show more As a Business development Director, I was responsible for the overall management of all strategic and operational Marketing and Customer Relationship activities, in order to improve the market position of the organization and helping it in every way to attain the desired financial growth. Planning the long term goals for the company and ensuring that they are executed in the due course of time. Also, building key customer relationships for in the long run it helps the organization to maintain a good position in the market.Maintaining extensive knowledge of the current developments in the business market in order to assess the position of the company and determine how to improve it.Provide market feedback to the company leadership regarding competitive offerings, prospect needs and generate product development ideas Show less

Determining overall existing market support requirements and Field Operations visit schedules for a eight market area. Participate in project/business planning with Each Master Area Franchisee to align market goals and objectives with the International's Franchisor.

Continuously seeking new key channels of revenue and expansion for an innovative and growth oriented start-up business focused on consumer convenience and value, new standards of social engagement, and the enhancement of a vital segment of the consumer services industry.

As Franchise Business Consultant provided operational, sales and marketing support to 8 international markets. As Franchise Business Consultant experienced multi-unit experience and was instrumental in helping Franchise Owners identify and capture local sales opportunities within their given area. I was able to master the ability to lead multi-unit operation while working a remote market. Also I visited Franchise stores to ensure compliance with all operational procedures. This was achieve by… Show more As Franchise Business Consultant provided operational, sales and marketing support to 8 international markets. As Franchise Business Consultant experienced multi-unit experience and was instrumental in helping Franchise Owners identify and capture local sales opportunities within their given area. I was able to master the ability to lead multi-unit operation while working a remote market. Also I visited Franchise stores to ensure compliance with all operational procedures. This was achieve by being able to work with the franchises while performing individual and group training proficiently in all areas of franchise operations. Show less

• As a Franchise Operations Director basically was the one who acted as a bond between the franchise and operational partners. I was responsible for building firm relationships. Assisted franchisees to effectively analyzing the reports and records. As a FOD, I needed to develop the action plans properly based upon the goals and objectives, also offered the meaningful testimonials to the organization. I was also responsible to take part in the growth of annual business plans thus conferring… Show more • As a Franchise Operations Director basically was the one who acted as a bond between the franchise and operational partners. I was responsible for building firm relationships. Assisted franchisees to effectively analyzing the reports and records. As a FOD, I needed to develop the action plans properly based upon the goals and objectives, also offered the meaningful testimonials to the organization. I was also responsible to take part in the growth of annual business plans thus conferring between the franchisee and operating partners. All this had to be communicated with the unit of operation to lead the execution improvement ,making sure results were passed along in a timely and accurate manner. Show less

As a Senior Training specialists provided training to new Trainers and team members on the systems, policies and procedures of the organization or retrains existing employees on new information or procedures to ensure they remain successful. I was in charge of the opening team sent to provide support to new franchisees during new store openings.