Eric Sullender

Eric Sullender Email and Phone Number

Fractional Executive | Product Management Coach | Strategy Consultant | Angel Investor @ The Sullender Group
Eric Sullender's Location
Brookfield, Connecticut, United States, United States
About Eric Sullender

Technical product strategist with 20+ years hands-on experience building software-as-a- service (SaaS) products and managing teams. Senior executive who can dive deep with stakeholders to fully understand the problems that need solving. Trusted by engineering teams and CEOs alike. Passionate about delivering an extraordinary user experience with a highly analytical and pragmatic approach. Finds solutions that are achievable given the technical and business constraints and executes with excellence.KEY EXECUTIVE• Created and led a team of product managers, designers, and technical writers for a global SaaS company generating over $10M in annual recurring revenue (ARR).• Authored pivotal proposals, negotiated complex agreements, and was the point-of-contact for major accounts such as Hilton, Marriott, Charter, Calix, Comcast and BT.• Provided product, technical, competitive and market analysis for management presentations and due diligence related to merger and acquisition (M&A) activities.• Helped set company strategy, revenue growth targets, hiring plans and budget.PRODUCT AND THOUGHT LEADER• Built and executed a product roadmap for market expansion into three additional verticals and over 50 countries, increasing annual recurring revenue by 5x.• Designed and implemented a collaborative, agile process to evaluate, prioritize and schedule roadmap deliverables.• Active researcher, collaborator, presenter and leader to standards bodies, industry associations and workgroups.EXPERIENCED OPERATOR• Sourced and managed vendors for 24/7 technical support, last-mile delivery and installation, pre-configuration and kitting, fulfillment and return processing, network monitoring and maintenance, datacenter services and enterprise software licensing.• Defined requirements and managed delivery of custom software development projects with internal and external engineering teams.• Led the migration from self-managed data centers to the Amazon cloud (AWS).

Eric Sullender's Current Company Details
The Sullender Group

The Sullender Group

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Fractional Executive | Product Management Coach | Strategy Consultant | Angel Investor
Eric Sullender Work Experience Details
  • The Sullender Group
    Principal Consultant
    The Sullender Group Sep 2022 - Present
    We are a boutique consulting firm that provides end-to-end solutions to optimize your roadmap and growth strategy. Our services include product management coaching, custom software development, vendor evaluation and management, and technical due-diligence preparation.
  • Angel Investor Forum
    Angel Investor
    Angel Investor Forum Jan 2023 - Present
    Fairfield, Ct, Us
    The Angel Investor Forum (AIF) was founded in 2004, AIF members invest their time, talent and money in supporting companies with solid business models and growth potential. By investing together, we provide the capital required ($100k – $2M) with a high return potential.
  • American Hotel & Lodging Association
    T:100 Member
    American Hotel & Lodging Association Jan 2024 - Present
    Washington, Dc, Us
    Global Technology 100 - This group is composed of the top hospitality technology leaders on the planet, and together they will serve as the chief driver of innovation throughout our industry.
  • Deeplook Medical
    Investor
    Deeplook Medical Dec 2023 - Present
    New Haven, Connecticut, Us
    Enhancing medical imaging by providing a powerful new visual analysis tool, and offering reliable real-time data to improve the accuracy and effectiveness of cancer care.
  • Eleven
    Vice President, Products
    Eleven Apr 2014 - Sep 2022
    Portland, Or, Us
    First and longest employee, helped steer the company from initial founding to acquisition by private equity achieving a 13x return to investors. Started as a software developer, ended as the product leader, and filled numerous gaps along the way to a successful sale to a private equity firm.
  • Eleven
    Director, Products
    Eleven Jun 2011 - Apr 2014
    Portland, Or, Us
  • Eleven
    Director, Professional Services
    Eleven Oct 2010 - Jun 2011
    Portland, Or, Us
  • Eleven
    Solution Architect
    Eleven Oct 2009 - Oct 2010
    Portland, Or, Us
  • Eleven
    Director, Product Development
    Eleven Jun 2007 - Oct 2009
    Portland, Or, Us
  • Eleven
    Director, Operations
    Eleven Aug 2006 - Jun 2007
    Portland, Or, Us
  • Eleven
    Product Manager
    Eleven Jul 2004 - Aug 2006
    Portland, Or, Us
  • Eleven
    Software Engineer
    Eleven Feb 2003 - Jul 2004
    Portland, Or, Us
  • Procurease
    Assistant Project Manager
    Procurease Sep 2000 - Jul 2002
    Performed build vs. buy analysis, wrote the requirements document and managed the request for proposal (RFP) process for supply chain procurement software for Philadelphia Coca-Cola Bottling Company. Built a POC web app to deliver assessment, tax and amenity data for over one million commercial and residential properties.
  • Arthur Andersen (Official)
    Consultant, Advanced Technology Group
    Arthur Andersen (Official) Aug 1999 - Sep 2000
    Worked with large financial firms and startups in New York on leveraging the Internet to improve employee productivity,  improve communication, and reduce on-boarding and retention costs. Provided guidance on the technology landscape, financial implications, industry best-practices and change management.

Eric Sullender Skills

Cloud Computing Saas Product Management Business Development Professional Services Strategy Management Software Development Strategic Partnerships Project Management Agile Methodologies Networking Leadership Wireless Networking Data Center Scalability Account Management Enterprise Software Product Development Business Analysis Wireless E Commerce Sales Agile Project Management Sales Engineering Software Project Management Hospitality Strategic Planning Start Ups Business Process Continuous Integration Outsourcing Business Strategy Mobile Devices Itil Consulting Agile Architectures Web Applications Telecommunications Software As A Service Architecture Central Authentication Hospitality Industry Product Planning New Business Opportunities Strategic Initiatives Problem Solving Decision Making Solution Architecture

Eric Sullender Education Details

  • Cornell University
    Cornell University
    Operations Research And Information Engineering
  • Ocean City High School
    Ocean City High School

Frequently Asked Questions about Eric Sullender

What company does Eric Sullender work for?

Eric Sullender works for The Sullender Group

What is Eric Sullender's role at the current company?

Eric Sullender's current role is Fractional Executive | Product Management Coach | Strategy Consultant | Angel Investor.

What is Eric Sullender's email address?

Eric Sullender's email address is er****@****ess.com

What is Eric Sullender's direct phone number?

Eric Sullender's direct phone number is +150322*****

What schools did Eric Sullender attend?

Eric Sullender attended Cornell University, Ocean City High School.

What are some of Eric Sullender's interests?

Eric Sullender has interest in Disaster And Humanitarian Relief, Ithaca, Cornell University.

What skills is Eric Sullender known for?

Eric Sullender has skills like Cloud Computing, Saas, Product Management, Business Development, Professional Services, Strategy, Management, Software Development, Strategic Partnerships, Project Management, Agile Methodologies, Networking.

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