Erin Swaidner Email & Phone Number

Salt Lake City, Ut, Us

Ogden, Ut, Us

- Content development for CMS's Medicare Matters articles for Medicare providers- Translating technical language from Medicare Change Requests into plain language articles- Tracking Medicare policy changes, updates and revisions

Fargo, North Dakota, United States

Responsible for providing education to Medicare providers that focuses on reducing claim submission errors based on data analysis. I produce educational material and web content on billing, coding, and specialty services and deliver education through various innovative technologies. I am a subject matter expert on a variety of Medicare topics to better assist the provider community through global and individualized educational outreach.

Portland, Oregon, United States

- Oversaw clinic operations through system and policy development and maintenance, supervised staff and lead our patient care team- Medical Billing and Accounts Receivable: Processed insurance payments and identified denied/unpaid claims. Minimized A/R days through timely follow-up and monthly audits- Provider Credentialing: Performed and maintained all provider credentialing with Medicaid and private insurance payers and clinic certification for the State of Oregon’s reproductive health programs: CCare and Screenwise- Medical supply and office inventory management- Securely managed medical records related to patient’s protected health information- Performed complex patient scheduling and management of provider’s calendars- Triaged communications related to medical care between providers and patients- Submitted prescriptions, medical referrals and prior authorizations- Facilitated lab and imaging orders from the providers to hospitals and medical offices- Screened, enrolled and performed claim entry for Oregon reproductive health programsSpecial project management:- Successfully attested to the Medicaid EHR Incentive Program for Year 2020 and 2021, awarding the clinic $17,000 in incentive payments and increased meaningful use of our EHR system- Designed clinic specific COVID-19 safety policies using guidance from the CDC and OHA- Overhauled inventory system, decreasing medical supply waste- Lead outreach campaign to Oregon Naturopaths to increase referral rates

Portland, Oregon Area

- Provided direct administrative and thought leadership to the Chief Community Officer for several special projects including redesigning Kiva’s Core Values- Program management for Kiva’s educational program, Kiva U: Generated and delivered over 600 promotional codes to educators, youth group leaders and lending team captains to help young people engage with Kiva and lend over $15,000 to small-business owners- Produced an HR training guide for Kiva’s communication platform and designed 4 educational lesson plans for Kiva U educators- Supported the Customer Success team during high-volume marketing campaigns, utilizing CRM solutions to address customer inquiries.

Burlington, Vermont Area

Bachelor Of Science - Bs, Public Health/Community Nurse/Nursing

Associate Of Arts (A.A.)