Erika Switzer Email & Phone Number

Chicago, IL, US

Chicago, Illinois, United States

Chicago, IL

-Fielded all event requests for both Chicago locations of Victory Restaurants. Booked, planned, and took a hands-on, front line approach to ensure events were executed to the highest standard. Contracted local vendors for linen, beverage, party equipment, audio/visual, and other special requests for each event. Communicated event details to General.

Eugene, Oregon Area

Serving delicious wild crafted cider, scheduling tasting room team, managing in house draft and bottle inventory as well as vendor orders for beer, wine, kombucha, supplies, etc.

Eugene, Oregon Area

-Hired by Hilton as Food & Beverage Supervisor to schedule and manage team of 20 staff for dining, barista station, concierge lounge, and room service. Responsible for all aspects of service and guest satisfaction. - Attended weekly BEO Meetings with Sales & Events Team to review upcoming conventions and events, determine the role the restaurant team would.

Eugene, Oregon Area

-Developed private event procedures, contracts, and sales goals for new Administration building. Worked with Senior Leadership Team to ensure events coordinated with daily operational business needs. Booked, planned, and executed private events such as weddings, holiday parties, non-profit fundraisers, family celebrations, and business meetings..

Eugene, Oregon Area

Daily brewery tours for consumers, organizing and executing VIP Tour & Sensory Tasting Experience for distributors and auction winners, building framework, guidelines, and contracts for private and public event space rentals; executing events and tending bar

-Hired as direct guest sales agent to receive incoming calls and assist guests with all aspects of vacation planning, including booking cruises, offering upscale package additions and onboard amenities, booking air, hotel, and transportation to and from the port, and securing excursions at ports of call. Consistently exceeded sales goals and Quality.

Eugene, Oregon, United States

-Managing staff of 15 sales, customer service, and alterations team members. Assisting team in closing sales of complete bridal outfitting.-Weekly inventory, loss prevention management, and cash handling.-Scheduling team and managing labor to meet payroll goals. Reviewing sales results and writing/delivering performance reviews when agents do not meet.

Lake Mary, Florida, United States

-Assisted Management Team and Executive Chef with daily administrative duties: reconciling sales and tip reports, taking inventory and preparing reports, answering phone and emails, placing and receiving vendor orders, writing daily floor plans, and taking and confirming all reservations.-Assisted Sales Manager in responding to event inquiries and booking.

Chicago Cubs themed sports bar and grill

Bachelor'S Degree, Biology, General

Honors Diploma, Advanced Biology, Calculus, And English, Valedictorian