Eszter Nenova Email & Phone Number

Budapest, Hungary

Accountable for establishing a business platform to support the self-buying journey for digital services within a Software as a Service (SaaS) business model.Collaborated cross-functionally to define the future of how to support the scaling of digital services sales, roadmap development, and feature prioritization, driving the success of digital services. Developed strong relationships with key stakeholders to ensure alignment of product vision with business goals.

Hungary

Responsible for establishing new processes, systems to support the sale of digitally enabled services on a global scale.Supported Solution Managers in launching new products and services by providing expertise in XaaS (Anything as a Service) business models order management and billing.Supported the global implementation of a new Subscription Management Platform, ensuring streamlined order-to-cash processes.Designed and implemented processes for subscription order-to-cash management, improving operational efficiency and scalability.Championed structural changes to support new business models, driving innovation and agility across the organization.

Budapest

Leading the design and transition of order-to-cash processes to centralized hubs.Spearheaded the implementation of new SAP tools to support the Order to Cash process, enhancing financial and operational capabilities.Conducted research on knowledge management processes in collaboration with the Finance Excellence Manager, suggesting the establishment of a knowledge management strategy within the organization (the research was included in my Thesis ).Supported the implementation of a process governance frameworkSupported process documentation, prepared detailed process maps, and drove continuous improvement initiatives across the finance organization.

Hungary

Responsible for transitioning Order to Cash processes from local sales companies to a centralized shared service center, ensuring smooth and efficient migration.Established a framework for knowledge migration, enabling a seamless transfer of expertise and processes across teams.Trained new colleagues and developed comprehensive training materials to facilitate the onboarding and upskilling of staff in the new processes.Collaborated across multiple companies to support migration activities, fostering strong cross-company relationships to ensure alignment and minimize disruption.

Participated in the migration of various finance business processes to the service center in Budapest;Leading the transition of operational tasks in a project environment; Preparing various process related documentation;Performing finance data analysis for a leading broadcasting company;Backup team leader and coordinator.

Taking over assistance activities from QBE-Sofia and handling partner relations;Performing administrative activities, registering and controlling claims;Handling outgoing payments and dealing with customer invoicing;Coordinating assistance;

Msc Economist, Management And Leadership, Business Administration And Management, General, Master In Sciences

Masters degree in general management and business administration.

Master'S Degree, International Relations And Affairs

Masters degree in European studies and international relations.

International Relations And Affairs