With over five years of experience in operations management, I am passionate about leading and empowering teams to deliver exceptional customer service, inside sales, and business performance. I currently work as an Operations Manager at Nomad Health, a health tech company that connects clinicians to rewarding opportunities and addresses the healthcare staffing shortage.In this role, I oversee the daily operations of a client support team, ensuring they meet and exceed quality and productivity standards. I also implement and monitor process improvement initiatives, manage key accounts, and leverage CRM tools to optimize the customer journey and drive revenue growth. Additionally, I coach and develop my team members, providing them with feedback, training, and recognition. I am proud to be part of a company that is transforming the healthcare industry with innovative technology and a simple, modern platform.
Listed skills include Leadership, Team Building, Sales Process, Social Media, and 38 others.