Director Of Customer Service
United States
Director of Customer Service for Kevin David's high ticket done-for-you Amazon private label program. I served as the leader of a vast team that managed thousands of Amazon Seller accounts from concept to creation to launch until proven successful. My position was a key player in the company and a liaison between closers, clients, suppliers, shipping, listing, photography, advertising, insurance agents, import agents, storage, and anything one could think of while creating an Amazon business from scratch. I reported on daily zooms with other company leaders and company CEOs to make consistent improvements for our largest bottlenecks. It was my duty to manage all of the client's experience from beginning to end with my focus being on the most technical Amazon Seller Central-related problems while motivating them to push forward over any hurdles coming their way. I take from my own experience launching a successful private label product and brand on Amazon, Etsy, eBay, and Shopify. I also take from my experience helping other first-time Amazon sellers launch their first products successfully.