Program Analyst
CurrentAdviser to DDOT Executive Team and Community Engagement Manager on matters related to policies, procedures, regulations and requirements affecting and impacting various Washington, DC communities, specifically Ward 7. • Resolves long-term Ward 7 issues by working effectively with community residents and Advisory Neighborhood Council (ANC) Commissioners.• Serves on intra-agency teams to manage DDOT projects and engage community residents and leaders.• Analyzes policy to determine and recommend most effective approach to take and the best methodology to utilize to carry out the mission of the Agency.• Advises senior leadership on potential controversial matters with widespread implications and offers creative and inclusive resolutions for policy implementation.• Investigates and solves complex and very sensitive issues involving customer / community inquiries related to the District’s projects and programs.• Conducts research to assess source of any problem; consolidates findings and documents results in writing or verbally.