• Manages and maintains multiple properties belonging to the parent company• Confirms locks and keys function appropriately and advises when replacements are needed• Operates freight elevators to transport equipment and furniture from floor to floor within the properties

• Opened and operated the facility solo on a daily basis• Maintained rehearsal spaces for clients• Worked with clients to resolve scheduling issues and miscellaneous requests

• Documented in detail all steps of the troubleshooting process during calls, ensuring that each issue reached a resolution• Provided quality tech support for over fifty Red Lobster locations• Regularly coordinated with on-site technicians to configure newly installed devices

• Worked directly with CEO to create news stories that highlighted the local business in the STL area • Assisted with video editing, captioning, and the interviewing process• Assembled video packages for clientele

• Kept detailed track of all available field personnel and all in-progress and completed calls• Input information from all calls into the system accurately using Microsoft Word• Monitored alarm systems and closed-circuit televisions to dispatch appropriate response to intrusions and trouble-indicated alarms

• Sorted confidential documents neatly into folders to ensure those documents could be referenced at any time• Shredded sensitive documents according to privacy regulations• Drafted letters that needed to be delivered to students regarding their financials