Ethan Batstone Email & Phone Number

Newport Beach, California, United States

Marina Del Rey, California, United States

COMMUNICATIONS:- Oversaw the strategy and execution for our global employee communications across multiple channels (email, Slack, intranet, staff-wide meetings, etc.)- Facilitated our monthly All Hands meetings. Collaborated with executive leadership to create agendas, provide timely updates with relevant content, ensure buy-in and drive engagement.- Worked with executives to build employee trust and transparency by launching OGSM comms that distilled complexities, translating information to become accessible and tangible.- Owned the crisis and corporate comms function during key moments in our company's history, including a change in CEO, the sale and purchase of our company by a new ownership group, and more.- Assisted in the editing and formatting of policies, handbooks, LSM content, and more.CULTURE & ENGAGEMENT:- Created new company values and employee value proposition. Identified locations and touch points to embed and reinforce our values and our EVP year-round.- Owned and re-developed our employee onboarding program and experience.- Owned all employee events from ideation to execution. The range and mix of events implemented were designed to reflect and enhance our culture, values, professional development, and cross-functional engagement.- Launched our new corporate social responsibility roadmap with a 1-3-5 year action plan, including ownership of our employee resource groups centered around DEI, community engagement, and employee volunteerism with third party NGO partners.- Facilitated our return-to-office plan post-pandemic.

Costa Mesa, California

COMMUNICATIONS & MARKETING:- Owned the brand experience, design guidelines, and how they translate to brand ambassadors.- Oversaw the design and execution of new company website, increasing ease of navigation.- Assisted executive leadership in clarifying company-wide goals and execution strategy.- Created annual communications strategy to engage internal team and community stakeholders to externally achieve corporate engagement, increased fundraising goals, enhance team culture and foster buy-in surrounding our mission and goals.- Copy wrote corporate communications published in OC Business Journal, LA Times, and New York Times.- Facilitated creation of new crisis comms and change comms protocols & guidelines.- Public Relations: Write, distribute press releases and liaison with contacts in local media.- Orchestrate print/ad material with third party graphic design contractors..- In collaboration with our Quality & Innovation Team, create/train patient focused teams on hospitality and service principles that result in a deeper patient experience and unified team environment.COMMUNITY ENGAGEMENT:- Create fundraising initiatives and campaigns that serve to support our programs and social services.- Facilitate strategic relationships for corporate, political, and community stakeholders.- Produce strategies that drive an increase in engagement, funding, and stewardship.- Increase partnerships, improve pipeline through pro-active and targeted outreach opportunities.- Conceive and execute tailored engagement opportunities, moving relationships into partnerships.- Engage partner non-profits and collaboratives to provide mind-share and thought-leadership.FOUNDATION STRATEGY & VISION:- Resided on the 4-person “Vision and Strategy Committee” alongside CEO to determine both programmatic and organizational direction for our Foundation and social services.- Equipped our Foundation Board to be successful fundraisers & brand ambassadors.

Redlands, Ca

COMMUNICATIONS & MARKETING:- Create content that drives traffic on social media. Facilitate paid & organic social audience growth.- Assist in the creative copy for product naming and descriptions associated with labeling on products.- Work with in-house graphic design and third party contractors for creation of promotional materials.CORPORATE SOCIAL RESPONSIBILITY:- Lead operations & logistics for "BeerForSB" event (Dec 2015) which raised $102,000+ for United Way of San Bernardino benefiting victims of local shooting.- Assisted in missional objectives for new philanthropic initiatives locally and globally.- Provide guidance, consultation, and structure to future corporate philanthropy for Hangar 24.- Evaluate efficiencies of third party 501c3 entities to ensure donations from company are being used effectively and to the greatest benefit.- Committee member for annual AirFest, company's largest philanthropic/community event (all proceeds donated to local charities.)DEVELOPMENT & OPERATIONS OVERSIGHT:- Oversee continual improvements to culture, staff, and experiences for multi-site operations.- Created both an employee service manual as well as consistent updating standard operating procedures for improved execution of operations.- Responsible for improving sales, maintaining labor costs, and exceeding expectations with regards to customer experience.- Hire, train, and manage retail General Manager, Assistant Managers, and Events/Marketing Coordinator.- Secure talent for events at retail locations (live music, guest speakers, charitable events, third party vendors, etc).- Develop team and oversee execution of our Barrel Roll Membership Club.RETAIL LOCATION GROWTH DEVELOPMENT:- Aid in the execution of opening new breweries, taprooms, and dining locations for H24. In November, 2016, successfully opened our second brewery & first restaurant.- Hire and train service industry professionals that consistently increased hospitality standards.

San Francisco, Ca

Lead the strategic development, communications, and engagement of nationwide constituents from high asset individuals to grassroots donors, enabling Not For Sale (NFS) to incubate social enterprises that empowered exploited/vulnerable communities around the world. COMMUNICATIONS & MARKETING:- Created and oversaw annual communications calendar.- Responsible for the maintenance and upkeep of our website, ensuring relevant/appropriate content.- Owned all digital content creation (blogs, social media, social campaigns) resulting in increased online engagement.- Owned all corporate comms (executive copy content, press releases, press outreach, etc.)- Cultivated unique fundraising campaigns, owning the ideation, strategy, and execution of all marketing components.DEVELOPMENT: - Head of responsibilities associated with donor engagement, public speaking, campaign conceptualization, data analysis, and CRM tracking- Keynote presenter at numerous corporations, universities, festivals, and conferences.- Oversaw 300+ individual donor accounts resulting in increased donor retention.PROGRAM DIRECTOR: Creator/Director of "Team NFS", a community of pro athletes who support the work of NFS, a community of more than 45 pro athlete accounts in MLB, MLS, NFL & Cricket AUS. I facilitated the personal philanthropic engagement w/ each athlete/team/league (fundraising exceeded $300K in 2013 from this platform.). Featured on CNN, Wall Street Journal, MLB.com & Huffington PostEVENTS: PLANNING, MARKETING & EXECUTION:- Managed The NFS World Tour (2010-2013)- Booked/managed more than 100+ tour stops around the globe.- Lead the logistical planning for The 2010 Global Forum on Human Trafficking.- Facilitated relationships with professional artists & musicians. Managed contracts.MEDIA INTERACTION:Personally featured in...- CNN iReport (12/2011)- Crossroads Magazine as a “Trendsetter” (10/2012).- Telescope Magazine (12/2013)- Oakland Local (11/2014)

Newport Beach, Ca

General Manager of an award winning staff, routinely recognized for unparalleled customer service and top quality Italian comfort food throughout Southern California. Mama D's is an extremely high volume Italian restaurant that specializes in providing the best guest experience ever encountered when dining out. Helped build the business with the original owner/proprietor from ground up.TEAM MANAGEMENT / HOSPITALITY: - Hired & trained top talent in the hospitality industry. - Instilled a philosophy of service & guest experience unparalleled in the OC restaurant community. - Created an atmosphere of positivity, team community and a guest-focused experience. - Contributed to the creation & fulfillment of employee handbook, policies, and training manual. - Increased customer volume resulting in expanded bandwidth of kitchen and floor. - Presently continue to consult new staff for motivational speaking, exercises, and leadership.HOSPITALITY AWARDS & ACCOLADES: - Voted #7 on the "Top 100 Restaurants in the U.S."​ by Yelp (2016). - Voted "Friendliest Business in Orange County"​ by the OC Register (2007 & 2009) - Voted "Best Service"​ & "Best Italian"​ by the OC Weekly Reader's Annual Poll (2011)RATINGS/RANKINGS: - Yelp : 4.5 / 5 Stars, 3,000+ Reviews - Urban Spoon : 4.5 / 5 Stars, 300+ Reviews - Tripadvisor : 4.5 / 5 Stars, 230+ Reviews - Google : 4.8 / 5 Stars, 70+ Reviews - Facebook : 4.6 / 5 Stars, 479 Votes

Disneyland Resort

Performed on stage and off as a number of famous Disney characters. ENTERTAINER / PERFORMER: - Performed as a costumed entertainer in the resort and hotels. - Facilitated the highest level of guest experience synonymous with the Disney company & brand. - Was cast in featured stage shows for above average performance capabilities.SPECIAL EVENTS: - Was chosen for specific performances done within the Make-A-Wish program. - Was the featured character for a number of productions hosted at Disney, Sony & Quixote StudiosTRAINING: - Participated in the award winning Disney University corporate training program. - Aided in the training, hiring & mentorship of new hires in my dept of the Disneyland Resort. - Additional training as a guest host to provide intermediary hospitality to enhance guest experience.

Bachelor Of Arts, English

Activities and Societies: English Society, Darfur Action Committee, Not For Sale Orange County Studied English literature with an emphasis.

English

Activities and Societies: none studied general education, focus on English literature and Film/Television Studies

Film/Cinema/Video Studies, B+

Took two semesters of of film production while still attending high school. Courses included film studies, story development.