Ethan Block Email & Phone Number

Manchester Area, United Kingdom

Sheffield, England, United Kingdom

Sheffield, England, United Kingdom

Volunteered as the student project manager for a record label affiliated with the University ofSheffield’s music department in order to promote and market student-created music. Managed a teamof other volunteers to create, manage, and promote the label and its artists Lead and organised a team of 6 people Organised and held meetings to coordinate efforts Established timelines and schedules for label projects Oversaw social media postings and assisted social media marketing efforts Reached out to venues to enquire about event hosting Created a one-sheet contract for student artists Acted as a liaison with student artists Helped establish strategic partnerships with music societies and student radio

Sheffield, England, United Kingdom

Served as the Marketing Officer in a team of five for a student run Silent Disco through the“Staging Music In Theory and Practice” module at the University of Sheffield. Created a grass roots marketing campaign focused on print, social media, and word of mouthmarketing Promoted the event via strategic relationships with student societies and student radio Created a marketing timeline and Gantt chart to organise efforts Created a digital and physical poster design for the event Strategically distributed posters in key areas around Sheffield Coordinated social media postings with the venue in order to optimise promotion Attracted participants to break even on the event

Oversaw 200 high risk cases with many outlying circumstances that required an experience and knowledgeable skill set. Oversaw the case management team of 10 people, supervised complicated cases and assisted other managers. De-escalated cases and assisted with client complaints. Re-organized the management team and updated team standards and practices. Began inter-department communications with sales, tax prep, resolution. Worked with and answered directly to the CEO of the company.

Oversaw 400 different cases, managed client information to provide to tax experts in order to process returns and resolutions. Communicated with Clients via phone, text and email in order to acquire information, documentation and provide updates on case status. Cases in this division were much more complex as certain outside circumstances caused many individuals to owe more or be in much more convoluted situations. Led a small team of 4, conducted training and new employee oversight. Began direct communication with upper management as well as with Enrolled Agents and tax preparers

Oversaw 500 different cases, managed client information to provide to tax experts in order to process returns and resolutions. Communicated with Clients via phone, text and email in order to acquire information, documentation and provide updates on case status. Learned about US tax law in order to advise customers.

Jing’An District, Shanghai, China

Teaching grammar, vocabulary, phonics, presentation, speaking and other English language skills to children, teenagers, and adults in Shanghai, China. Kept office hours hours dedicated to scheduling clients, creating tests and curriculum activities utilizing Microsoft Office Suite

Shanghai, China

Worked part time waiting tables, mixing cocktails and pouring drinks at Inferno Bar in Shanghai China

Operated as a freelance Mandarin translator. I've translated inscriptions from swords, segments from Chinese film, and literature. Still accepting contracts and freelance work but on a case by case basis

Sarasota, Florida Area

Started and maintained the Chinese education program: Created lessons, activities, and games centered around Chinese culture and vocabulary as well as reinforcing state pre-kindergarten learning skills and requirements. Utilized chinese language ability to communicate, interpret, and translate with Chinese clientele, co-workers and management.Created spreadsheets, organized and edited documents, managed IT, and other administrative and technical work in the main office.

Sarasota, Florida Area

Adapted to new physical organization system to arrange and archive 3 editions of 327 Chinese books and over 1000 Journals.Translated characters from outdated to modern Pinyin (romanization) for the 327 SPTK collection of Chinese books.Gathered information on missionary activity in China -in an Excel spread sheet- dating back to 1245 CE in an extensive report for my supervisor.

Brevard County, Florida

Researched financial reports and activities of competing companies as well as compiling them into reports for fellow employees. Focus was on annual budget and delegation of funds for specific programs.Presented new scholarship ideas for a small satellite program based on research and understanding of college environment at biyearly board meeting.

Washington D.C. Metro Area

Researched and updated an alumni list of 50+ notable people through internet research as well as contacting alumni via email and phone.Assisted in organization of conference assets such as ordering items (notepads, pens, etc) and taking account of all 100+ domestic and foreign participating students.

Master Of Arts - Ma, Music Industry Business And Management

Result: Pass with Distinction Master's Dissertation: That New 80's Smell: An Investigation of the Synthwave Audience in Online Spaces.

Bachelor Of Arts (Ba), Chinese Language And Culture

Activities and Societies: China Club, Mahjong clubUndergraduate Thesis: “Self Cultivation of the Monkey King: A Confucian reading.

High School Diploma, 3.87 Gpa

Activities and Societies: Video Production Club, Spanish Club, Interact Volunteer Society, Model Student Senate, National Honor's.