It Rotational Trainee
Current• Rotated among various IT teams featuring infrastructure, data analysis & management, and software development.• Learned and applied infrastructure including workstation, WAN network, AWS Instances, Azure AVDs, and telephony systems.• Wrote 5 SQL queries and established 4 metric dashboards using visualization tools to measure company annual performance and KPI targets.• Created 2 transformations using the ETL process and high-level architecture to support data pipelines.• Applied agile methodology, prepared workflow diagram, and reviewed requirements document for a contractor time tracking application.• Solved 19 urgent helpdesk tickets related to software and hardware issues within 2 weeks to maintain a sustainable and uninterrupted working environment.
