Ethan W. Dancer Email & Phone Number

• Independently managed annual rent roll totaling $20MM across a diverse portfolio of +1400 commercial leases, ensuring timely discussions of critical lease dates, terms and transactions with landlords• Cultivated strong client relationships and enhanced operational efficiency by maintaining proactive communication among internal teams, consistently delivering professional service and exceeding client expectations• Achieved rapid role mastery within 3 months with no prior business line… Show more • Independently managed annual rent roll totaling $20MM across a diverse portfolio of +1400 commercial leases, ensuring timely discussions of critical lease dates, terms and transactions with landlords• Cultivated strong client relationships and enhanced operational efficiency by maintaining proactive communication among internal teams, consistently delivering professional service and exceeding client expectations• Achieved rapid role mastery within 3 months with no prior business line experience, showcasing exceptional learning agility and earning trust from management for consistently executing responsibilities with precision and professionalism Show less

Toronto, Ontario, Canada

• Responsible for originating, structuring, underwriting and executing CMHC-insured loan financings between $1MM CAD to $10MM CAD across several real estate asset classes focusing on multifamily properties in Ontario and Quebec• Coordinate with and support account managers and mortgage administration department on rate locking, AML compliance, and funding/closing objectives• Interpret and provide commentary on quantitative & qualitative data from third-party professional reports… Show more • Responsible for originating, structuring, underwriting and executing CMHC-insured loan financings between $1MM CAD to $10MM CAD across several real estate asset classes focusing on multifamily properties in Ontario and Quebec• Coordinate with and support account managers and mortgage administration department on rate locking, AML compliance, and funding/closing objectives• Interpret and provide commentary on quantitative & qualitative data from third-party professional reports, including property appraisals, environmental and building condition reports and any others as necessary Show less

• Tasked with creating the Q1 2021 Dashboard for Canada’s claims department for management up to the SVP, Head of Canadian Claims by creatively leveraging department data to communicate a high-level snapshot of progress on a series of initiatives such as labour efficiency, client satisfaction and more• Responsible for supervising a team of 8’s phone line coverage and weekly phone shift scheduling, releasing weekly reports to management that cover data such as individuals’ performance and… Show more • Tasked with creating the Q1 2021 Dashboard for Canada’s claims department for management up to the SVP, Head of Canadian Claims by creatively leveraging department data to communicate a high-level snapshot of progress on a series of initiatives such as labour efficiency, client satisfaction and more• Responsible for supervising a team of 8’s phone line coverage and weekly phone shift scheduling, releasing weekly reports to management that cover data such as individuals’ performance and service score• Create new claims for a plethora of insurance policies, particularly auto & property, by calling dozens of clients, underwriters and brokers daily for the relevant details needed in claim registration Show less

Toronto, Ontario, Canada

• Process a plethora of paperwork documents including collections, legal and agency invoices and manage their respective record-keeping• Investigate in-depth transaction histories to fulfill bill tracing objectives and credit payors whose bill payments went awry

• Support the ongoing financial success of clients with consistent advice in their personal financing endeavors• Accrue an adept understanding of the optimal directions to take for getting out of debt, saving efficiently and making the right investment decisions for personal finance- 15 hours/week -

• Responsible for planning & executing 5 annual events to +200 industry professionals to support the promotion and advertisements of VIP clients• Handle all client inquiries and daily administrative tasks including mail processing- Variable hours -

• Memorized dozens of recipes and task-prioritization techniques to effectively operate in the high-pressure environment • Delivered the best customer service for regulars and new patrons; forming meaningful client experiences- 15 hours/week -

• Perform excellent customer service while ensuring individual responsibilities were fulfilled• Develop strong teamwork and leadership skills while delegating tasks under pressure- 15 hours/week -