Ethan W. Dancer Email & Phone Number

• Independently managed annual rent roll totaling $20MM across a diverse portfolio of +1400 commercial leases, ensuring timely discussions of critical lease dates, terms and transactions with landlords
• Cultivated strong client relationships and enhanced operational efficiency by maintaining proactive communication among internal teams, consistently delivering professional service and exceeding client expectations
• Achieved rapid role mastery within 3 months with no prior business line… Show more
• Achieved rapid role mastery within 3 months with no prior business line experience, showcasing exceptional learning agility and earning trust from management for consistently executing responsibilities with precision.

Toronto, Ontario, Canada

• Responsible for originating, structuring, underwriting and executing CMHC-insured loan financings between $1MM CAD to $10MM CAD across several real estate asset classes focusing on multifamily properties in Ontario and.
• Coordinate with and support account managers and mortgage administration department on rate locking, AML compliance, and funding/closing objectives
• Interpret and provide commentary on quantitative & qualitative data from third-party professional reports… Show more
• Interpret and provide commentary on quantitative & qualitative data from third-party professional reports, including property appraisals, environmental and building condition reports and any others as necessary Show less

• Tasked with creating the Q1 2021 Dashboard for Canada’s claims department for management up to the SVP, Head of Canadian Claims by creatively leveraging department data to communicate a high-level snapshot of progress.
• Responsible for supervising a team of 8’s phone line coverage and weekly phone shift scheduling, releasing weekly reports to management that cover data such as individuals’ performance and… Show more
• Responsible for supervising a team of 8’s phone line coverage and weekly phone shift scheduling, releasing weekly reports to management that cover data such as individuals’ performance and service score
• Create new claims for a plethora of insurance policies, particularly auto & property, by calling dozens of clients, underwriters and brokers daily for the relevant details needed in claim registration Show less

Toronto, Ontario, Canada

• Process a plethora of paperwork documents including collections, legal and agency invoices and manage their respective record-keeping
• Investigate in-depth transaction histories to fulfill bill tracing objectives and credit payors whose bill payments went awry

• Support the ongoing financial success of clients with consistent advice in their personal financing endeavors
• Accrue an adept understanding of the optimal directions to take for getting out of debt, saving efficiently and making the right investment decisions for personal finance- 15 hours/week -

• Responsible for planning & executing 5 annual events to +200 industry professionals to support the promotion and advertisements of VIP clients
• Handle all client inquiries and daily administrative tasks including mail processing- Variable hours -

• Memorized dozens of recipes and task-prioritization techniques to effectively operate in the high-pressure environment
• Delivered the best customer service for regulars and new patrons; forming meaningful client experiences- 15 hours/week -

• Perform excellent customer service while ensuring individual responsibilities were fulfilled
• Develop strong teamwork and leadership skills while delegating tasks under pressure- 15 hours/week -