Customer Success Manager, Enterprise
Current
Nov 2024 - Present
AeroLeads people directory · profile
Ethan Thompson Email & Phone Number
Customer Success @ Posit PBC
at
Posit PBC
1 work email found
@cloudbees.com
2 phones found area 704 and 408
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Success @ Posit PBC
Location
Charlotte, North Carolina, United States
Who is Ethan Thompson? Overview
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Quick answer
Ethan Thompson is listed as Customer Success @ Posit PBC at Posit PBC, based in Charlotte, North Carolina, United States. AeroLeads shows a work email signal at cloudbees.com, phone signal with area code 704, 408, and a matched LinkedIn profile for Ethan Thompson.
Ethan Thompson previously worked as Customer Success Manager, Enterprise at Posit Pbc and Customer Success at Luxcreo. Ethan Thompson holds Bachelor Of Arts (B.A.), Psychology from North Carolina State University.
Company email context
Email format at Posit PBC
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{first_initial}{last}@cloudbees.com
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AeroLeads found 1 current-domain work email signal for Ethan Thompson. Compare company email patterns before reaching out.
Profile bio
About Ethan Thompson
With 10 years of experience in the DevOps/software delivery space, I am a seasoned enterprise account executive who enables day one Kubernetes success at Devtron.ai, a leading cloud-native application delivery platform. I leverage my strong focus on business value and post-sales milestone success/adoption to build long-term relationships with customers and partners across various industries and geographies.I thrive in all work environments, whether office, remote, traveling, or customer-facing, and I am comfortable with all levels of tactical and strategic conversations, from engineer IC level to C-level. My goal is to help customers achieve their desired outcomes and maximize their return on investment with Devtron.ai.
Listed skills include Microsoft Office, Social Media, Research, Public Speaking, and 26 others.
Current workplace
Ethan Thompson's current company
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13 roles
Ethan Thompson work experience
A career timeline built from the work history available for this profile.
Customer Success
May 2024 - Nov 2024
Founding Ae - Americas
Jun 2023 - Feb 2024
Field Sales Manager
Apr 2022 - Jun 2023
Enterprise Account Executive
Mar 2021 - Apr 2022
Account Executive
Jun 2020 - Mar 2021
Manager, Customer Success/Engagement
-Lead team of Success Managers in enterprise portfolio management and individual customer project management.-Facilitate with training on client relationship building, project management, and Jenkins/DevOps fundamentals.-Work with strategic clients to drive executive engagement on CI/CD and DevOps transformation initiatives.-Manage risk escalations and risk management projects across organizational teams. Providing additional feedback to product and engineering organization.-Coordinate the implementation, change management, and day-to-day usage of tools such as Salesforce, ZenDesk, Totango, and JIRA/Confluence.
Feb 2017 - Jun 2020
Customer Success Manager
Jan 2016 - Feb 2017
Enterprise Support Manager
-Lead the client relations, hiring, and personnel management of the B2B and B2C support team-Lead the training method and overall procedure generation for the support division as it grew from 3 employees to 20+ employees.-Developed and managed support operational statistics/reporting and relevant comparisons to sales and business development figures in an Agile delivery environment-Answered tickets to assist with cyclical volume and to maintain awareness of the environment
Jul 2014 - Jan 2016
Dell Services Federal Government - Us Epa Support Analyst
-Assisted with Lotus Notes to Outlook Exchange migration support-Assisted with Windows XP to Windows 7 migration support-Technical support for US EPA Federal employees and contractors throughout the country-Support on remote VPN, Active Directory, internal software, hardware, printer, Office 2007/2013, and other common computer or software issues with a focus on ticket resolution.
Feb 2013 - Aug 2014
Commercial Insurance Specialist
Dyrke Maricle State Farm
Business-to-Business marketing and sales research -Product and sales proposal creation, preparation, and presentation -Business and community networking -Social media content creation and marketing
Apr 2012 - Dec 2012
Summer Sales Representative
Assist customers in questions and selection of bicycles, safety equipment, and accessories. -Perform basic maintenance for customers with worn or broken cycling equipment. -During my time as a representative I became one of the highest performing salesman of the season.
May 2011 - Aug 2011
Assistant Manager
Gamefrog
Assist customers in computer troubleshooting and sales issues. -Manage employee information, scheduling, and payroll. -Opening/closing the store and handling nightly bank deposits.-Developing marketing opportunities and promoting professional gaming tournaments at the Gamefrog LAN center.
Jan 2007 - Dec 2009
1 education record
Ethan Thompson education
-
North Carolina State University
FAQ
Frequently asked questions about Ethan Thompson
Quick answers generated from the profile data available on this page.
What company does Ethan Thompson work for?
Ethan Thompson works for Posit PBC.
What is Ethan Thompson's role at Posit PBC?
Ethan Thompson is listed as Customer Success @ Posit PBC at Posit PBC.
What is Ethan Thompson's email address?
AeroLeads has found 1 work email signal at @cloudbees.com for Ethan Thompson at Posit PBC.
What is Ethan Thompson's phone number?
AeroLeads has found 2 phone signal(s) with area code 704, 408 for Ethan Thompson at Posit PBC.
Where is Ethan Thompson based?
Ethan Thompson is based in Charlotte, North Carolina, United States while working with Posit PBC.
What companies has Ethan Thompson worked for?
Ethan Thompson has worked for Posit Pbc, Luxcreo, Devtron Inc., Wso2, and Cloudbees.
How can I contact Ethan Thompson?
You can use AeroLeads to view verified contact signals for Ethan Thompson at Posit PBC, including work email, phone, and LinkedIn data when available.
What schools did Ethan Thompson attend?
Ethan Thompson holds Bachelor Of Arts (B.A.), Psychology from North Carolina State University.
What skills is Ethan Thompson known for?
Ethan Thompson is listed with skills including Microsoft Office, Social Media, Research, Public Speaking, Customer Service, Microsoft Excel, Powerpoint, and Sales.
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