Ethan Harner Email & Phone Number

Hershey, Pennsylvania, United States

-Coaching a team of over 200 part time team members, as well as a small team of full time staff.-Monitoring stand performance through P&L analysis-Facilitating new product ideas.-Ensuring waste and inventory are being tracked effectively across all stands.-Analyzing labor needs for each stand and ensuring that the labor budget for each is being met.-Ensuring food safety standards are being met by team members across all stands-Providing operational support to the area as necessary.-Carrying out promotions for team members.-Conducting necessary coaching conversations with team members.-Facilitating the hiring process for all part time Chick-Fil-A team members.

Hershey, Pennsylvania, United States

Hershey, Pennsylvania, United States

-Served as the department's operational Manager On Duty.-Responded to guest service calls.-Managed a team of over 20 part-time supervisors.-Represented the Games Department at MOD meetings.-Conducted daily walkthroughs of the department.-Assisted with and conducted interviews for internal promotions.-Assisted with inventory duties, such as transferring products in the department’s inventory management system.-Conducted employee training on-site.

Hershey, Pennsylvania, United States

-Ensured that the assigned area ran effectively according to the company's standards of hospitality-Displayed and rearranged merchandise-Worked and communicated directly with the area manager-Created performance reviews for area staff.-Checked and approved break sheets.-Developed the skills of games team members.-Completed multiple deliverables such as weekly inventory reports and daily cost analysis reports.-Addressed and solved any guest issues regarding game stands, team members, or general questions about the park.-Curated a daily game operation schedule that adhered to Child Labor Laws.-Trained all levels of both the front line and area supervisory staff on respective job duties.-Restocked game stands and general area supplies throughout the operating day.

Hershey, Pennsylvania, United States

-Assisted Area Supervisor in developing front line employees' job duties and responsibilities-Learned effective visual merchandising skills- Helped with daily completion of multiple deliverables to management, including weekly inventory reports and daily cost analysis reports.-Trained Area Foreman and prospective Assistant Supervisors on job duties, procedures, and completion of deliverables.

Hershey, Pennsylvania, United States

-Tasked with running game stands efficiently and effectively.-Facilitated game stand cleanliness.-Developed interpersonal skills with coworkers and guests to ensure a positive experience-Learned effective cash handling techniques to ensure optimal job performance

London, England, United Kingdom

-Created promotional posters.-Filled out social calendar for various social media platforms.-Curated PowerPoints to show to potential clients.-Created electronic signage for various meeting rooms.-Sat in on weekly BEO meetings.-Created MSA Links for non internal events.-Stood in/assisted with site visits.-Checked car park tracking system for clients who wanted to reserve parking.-Interpreted Banquet Event Orders.-Helped with any miscellaneous tasks/admin work that needed done.

Lititz, Pennsylvania, United States

-Tasked with safeguarding pool guests.-Learned various CPR and in-pool save techniques.-Developed a professional understanding of job duties and job expectations.

Bachelor Of Science - Bs, Management

Activities and Societies: Pi Kappa Phi -Graduated from the AACSB accredited Sigmund Weis School of Business -3.60/4 Cumulative GPA -Dean's.

Education record

Activities and Societies: Marching Band, Swimming