Ethan Kimura Email & Phone Number

Rancho Cordova, California, United States

SysAid Ticket Project: - Worked on a ticket efficiency project, reducing the number of tickets incoming into a team by passing them off to either the IT liaisons or another department, allowing them to dedicate their time on more productive work. SAP User Management: - SAP Securities Project: Responsible for ending access for 1,000+ users in the SB1 SAP environment following the completion of Phase 1 of User Acceptance Testing.- Updated users' company numerical IDs in the PR1 environment in SAP to align with their alphabetical IDs and plant numbers, ensuring accurate billing.Daily System Health Checks and Error Reporting:- Assisted with daily health check emails by monitoring various systems (Datamart, SeeBurger EDI, CPI, SAP BTP, OMS, Integration Suite, ECP, B4 BGP, S/4 Production PR1).- Identified and reported system errors, created tickets, and provided daily status updates to the applications teams.PowerBI Dashboard Definition and Inventory Management:- Conducted a comprehensive inventory of PowerBI dashboards, documenting definitions to maintain organization and promote trust, transparency, and quicker resolutions to analytic outcomes.- Ensured that the business avoids duplicating any existing reports and analyses.Microsoft CoPilot AI Prompt Engineering:- Collaborated on a Microsoft Copilot AI project to create prompts and utilize templates for identifying high-cost risks in contracting documents, enhancing risk management and document analysis.

Rancho Cordova, California, United States

- Imaged and mailed out computers to those who needed new ones or replacements due to their computers being broken. -Refreshed computers, and mailed out any other necessities such as docks, keyboards + mouse, monitors, etc. - Destroyed old computers after removing their hard drives due to them being a security risk to the company.- Performed manual labor tasks such as moving employees from one desk to another, and setting up new employees desks.

Folsom, California, United States

- Processed customer purchases at the cash registers.- Prepared and delivered drive-up orders.- Collected carts from the parking lot when the store was low on carts.- Returned items that customers no longer wanted or changed their minds about.- Restocked check-lane candy and "bullseye" items as needed.