Ran reports on affiliate profits and used quick books to file taxes, keeping track of over 1.5 million dollars of revenue.Organized reports in excel to be sent for invoicing to affiliates.Analyzed and reconciled accounts receivable and payable for past tax periods.

Managed and scheduled reservations for public customers and private chartered events.Handled customer service issues and communicated directly with customers to ensure a great experience.Served and entertained on chartered events for companies such as BAIN & Co and McKinsey.

Mentor for the Summer Bridge Scholars Program at Northeastern University.Introduced incoming freshmen to Northeastern and facilitated conflict resolution as well as ice breakers.Enabled a safe environment to discuss social issues and controversial topics in a safe and respectful manner.

Phone banking required me to call voters in the Chicago area and interview them on their thoughts about the Mayoral election. After calls I debriefed with campaign managers to help them better understand the voting body.

Collected data on voters through short interviews and conversations. Increased staff onboarding by 20%, increasing campaign outreach by 30%, ultimately winning the Dan Goldman for Congress Campaign by a landslide margin of 130,000 votes. Organized data sets daily as well as recorded and categorized likely votes. Reported voter conversation details to help inform campaign strategy.

Strong organizational and scheduling skills to comply with customer needs and different schedules.

Focused on customer satisfaction, making sure each guest had the best experience possible. Appraised by managers for my extremely friendly and positive demeanor. Assisted in training new employees and delegating tasks to other team members.

Continuous communication with staff and customers offering full satisfaction to all consumers.