• Maintained professional standards during high-intensity, high volume situations. • Built strong rapport with reoccurring customers. • Followed strict procedures for safe food preparation, assembly and presentation as required by NBDoH. • Closely mentored new employees on restaurant standards. • Supervised kitchen duties during emergency situations. • Swiftly handled pick-up orders and transactions. • Expressed a high level of initiative between scheduled duties. • Increased company profits by providing customers with menu advice.

• Operated with a high degree of speed and efficiency while seeking to engage with each customer. • Swiftly de-escalated and resolved customer conflict as it arised. • Maintained cleanliness and presentation around the cashier displays and shelves. • Promoted and educated customers on Walmart Rewards Mastercards.