Assisted with the initiation of 23 new members over the course of a five-week guided educational program.

-Created visual aids, graphics, brochures, and flyers for social media, websites, and internal use.-Used Smartsheet and SproutSocial to plan and execute marketing campaigns.-Used Terminal4 software to design and create webpages for the School of Education.-Used Microsoft Excel to track project status and KPIs.

-Used CDK Global on a daily basis to track vehicle information (VINs, stock numbers, registration, customer information).-Provided accurate and timely documentation of vehicle checks, vehicle damage, and other conditions prior to service.-Cooperated with team members to provide service to internal and external customers.-Monitored daily appointment volume and regulated incoming customers with maximum operating capacity.

-Recorded vehicle registration, stock numbers, VINs, and bills of lading for accurate record keeping.-Identified damages by inspecting vehicles thoroughly and documenting findings on official forms.-Inspected new lot vehicles for mechanical, drivability, and cosmetic concerns.-Assisted sales staff in supporting customers.