Provide operational direction and support to all facets of a payments based company. Manage internal processes by utilizing exceptional business acumen and leadership metrics. Provide multi-level support to the entire sales channel including; pricing proposals, underwriting assistance, merchant retention, and industry developments.

Manage multiple departments of account managers who support and build relationships with hundreds of Independent Sales Offices within the merchant services industry. Responsible for maintaining partner relationships as well as managing internal processes by utilizing exceptional business acumen and leadership metrics. Provide multi-level support to the entire sales channel including; pricing proposals, underwriting assistance, merchant retention, and industry developments.

Supervise a staff of account managers who support and build relationships with hundreds of Independent Sales Offices.

Support and build relationships with Independent Sales Offices who resell payments services to merchants.

• Originating new business sales for the company• Analyzing credit reports• Determining debt to income ratios• Negotiating product value• Maintaining relations with clients

Foster new vendor relationships through advertising and marketing gateway services provided to debit and credit card payment clients.

Supported escalations in technical support of Micros hotel and restaurant Point Of Sale systems. Managed and trained team members through training and problem resolution.

Supported merchants using Micros hotel and restaurant Point Of Sale systems.