Ethan Mcguire Email & Phone Number

Fort Wayne, In, Us

Nashville, Tennessee, United States

Security Vulnerability Engineer II for Hospital Corporation of America Healthcare, Information Protection Services, Information Security, Cybersecurity, Enterprise Vulnerability Mangement

Consulting Technical Analyst for Hospital Corporation of America, Information Technology Group, North Florida Division, Panhandle Market

Pensacola, Florida Area

- Zone Senior Technical Analyst for the North Florida Division, FLI zone/market, of HCA ITG- Working corporate and division projects to ease techs for tickets, daily work, and appropriate roles, to help techs focus on facility-specific duties, and where doing technical work not possible, helping manage and delegate to accomplish goals, and work to make workflows more efficient.- Facilitate communication among hospital IT directors and techs in the FLI market.- Resolve ServiceCentral tickets and complete technical task list items and other small projects at hospitals, free standing emergency departments, etc.- Help plan, manage, document, and perform technical work for a project to upgrade all hospital Windows 7 and 8 computers – and Windows 10 PCs older than version 1803 – to Windows 10 1803+.- Convert Windows PCs to IGEL thin clients, with facility techs, at hospitals.- Back up the market Physician Services Group senior tech analyst, providing as-needed support troubleshooting PC and network issues, performing Windows 10 upgrades, new installations, and moves.- Aided direct supervisor, the Zone Tech Manager, in managing projects and mentoring techs, and provided the ZTM and IT directors with observations, reports, and recommendations on the statuses of hospital IT staff, workflows, work areas, and potential improvements in IT.

Pensacola, Florida Area

- Installed, tuned for performance and network security, ensured adherence to IT requirements, and managed F5's BIG-IP application delivery controller, especially the Local Traffic Management module, and worked with web developers to optimize web application performance.- Implemented and managed the automated device enablement and management Cloudpath Enrollment System, its users, and access.- Maintained Cisco Web Security Appliances, as Internet filters and proxy servers, and performed troubleshooting on issues with associated devices and websites.- Successfully co-lead a project to move PCC's proxied network to anonymous filtering.- Collaborated with developers, project managers, team leaders, and the IT Director to provide oversight in developing design solutions, and planned, analyzed, and documented student and faculty network help projects.- Presented recommendations to project managers, team leaders, and the IT Director for resolution of network and security problems and threats.- Investigated and performed troubleshooting of student, staff, and faculty network issues, and advised students, faculty, staff, and administration on proper network and security practices.- Trained and lead college staff and students to provide Wi-Fi help desk across campus each semester.- Conducted systems reviews to determine PCI requirements for F5, Cisco, and Windows systems and ensured those systems were PCI compliant.- Documented policies and procedures and help desk troubleshooting steps and reviewed network policies and procedures with the project team.- Served as the backup Airwave admin.- Administrated Openfire/Spark, PCC's instant messaging system.- Maintained Windows servers, wrote Powershell scripts for server management, and oversaw patches and upgrades.- Performed group policy and domain administration tasks, especially using Active Directory.- Trained new IT Network team employees.- Served as the Network team Wrike project management software advocate.

- Summers 2011-2012; Winters 2011-2014; Aug-Nov 2015.- Hired hand, handyman, landscaping, and gardener.- Maintained grounds, structures, implements, and vehicles on a farm.- Worked alone and with a team of up to six others.- Led up to 4 workers to run, maintain, and purchase materials for a small farm.- Household repair, general grounds maintenance, and farmland maintenance.

- Throughout High School, during college breaks, and the summer after college.- One of four to eight band members.- Guitarist, mandolinist, bassist, and vocalist.- Played bluegrass, gospel, and folk music in Missouri, Iowa, and Illinois at churches, schools, festivals, concerts, and weddings.

New Albany, Indiana

- Summers 2014 & 2015; Winter 2014.- Collaborated with Help Desk and System Engineers to provide IT solutions to various clients (banks, CPA firms, medical facilities, etc.)- Performed group policy and domain administration tasks, especially setting up and maintaining users and printers.- Prepared desktops and laptops for client use.- Contributed to internal improvement projects, including documenting technology in use and client technology.- Made on-site client visits to assess, repair, and install computer technologies.- Performed server and client patch updates.- Wrote step-by-step instructions for setting up and configuring various systems, such as software, scanners, and printers.- Worked various kinds of tickets through ConnectWise: internal, service, project, and vendor-specific.- Migrated 33 subacute care facilities from a previous IT services provider to Infinite Solutions:--- Oversaw the successful rollout of new technologies, including 800 Wyse embedded-OS thin clients, 60 laptops, 60 desktops, and new printers.--- Collaborated with maintenance directors at all facilities to install and fix computer systems.--- Worked with on-site Ricoh techs to reconfigure, set up, and install multi-function printers.--- Configured existing systems at facilities to meet both in-house and client needs.--- Provided support for all new facilities during the transition and for several weeks after.--- Personally managed multiple parts of this project.- Oversaw a point of care kiosk cutover of 100 plus touchscreen kiosks from an old system to PointClickCare:--- Proactively fixed issues.--- Manned a 24/7 PointClickCare point of care issues help line.--- Documented progress and issues.- Worked with or used: Windows XP, 7, and 8; Windows Server 2003, 2008, and 2012; ConnectWise; Microsoft Active Directory; anti-malware solutions; VNC; KNM; MS Office 2007, 2010, and 2013; Kaseya; LabTech; PointClickCare; and HTML.

Pensacola, Fl

- Summer 2013; school semesters 2013-2015- Provided network, hardware, and software support to Pensacola Christian College faculty, staff, and students.- Interacted closely with the IT department's network and hardware team leaders and the IT Director.- Taught students to use, navigate, and configure devices to Pensacola Christian College's wireless network.- Troubleshooting and repair on computers that could not properly use the wireless network.- Investigated issues with Pensacola Christian College's student wireless network.- Set up and maintenance of various computer systems across campus, including hardware and networking at the university, a K-12 school, 2 factories, a warehouse, and a call center.- Prepared, installed, moved, did troubleshooting on, and repaired Pensacola Christian College hardware such as desktops, laptops, and printers across campus and at Pensacola Christian College affiliates.- Researched malware solutions and removed and prevented malware on student computers.- Migrated users between computer systems.- Regularly worked on or used: Windows XP, 7, and 8; various anti-malware solutions; Ghost; Windows Deployment Services; VNC; and MS Office 2007, 2010, and 2013.

Bachelor Of Science (B.S.), Computer Information Systems

Activities and Societies: Omega Chi Delta, Arrival Services, College Days Host, Sunday School Song Leader, Christian Service Community.

High School

Activities and Societies: Inscriptions Aspiring Writers ClubCollege Prep Academics Track. Graduated with honors, high GPA. Member.